: You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and color.
Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Write at least 150 words.
Dear Sir,
I am writing in reference to complain about a recent purchase of a Lycra jeans from your online store. Let me explain in detail.
To elucidate I had purchased a pair of branded Lycra jeans, size medium and white in color but to my surprise the jeans which I received are black in color and Large in size. This is indeed disappointing that your ordering team did not take a notice of my note which clearly mentioned the size and color of the clothing. Although this is a not the first time such event has happened I believe this is becoming a repetitive behavior of your online store. Last time same thing happened when I ordered a pair of leather shoes from your store and eventually I had to ship it back to your store.
Lastly I would like to bring to your notice that your customer support team has been very unhelpful in providing a quick replacement of jeans. Up till now it has only been false promises and no action. It has been a week and no one has come to collect the jeans and provide a replacement. Hence I would request you to enquire and provide a suitable replacement of jeans as soon as possible.
Yours sincerely
Said
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-08-14 | Bilal-88 | 73 | view |
| 2019-05-18 | amanda.mosby | 73 | view |
| 2019-04-12 | vinshu koul | 73 | view |
| 2019-04-12 | vinshu koul | 73 | view |
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Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir, I am writing in reference to complain ab...
^^^
Line 4, column 77, Rule ID: ADJECTIVE_IN_ATTRIBUTE[1]
Message: A more concise phrase may lose no meaning and sound more powerful.
Suggestion: white
...of branded Lycra jeans, size medium and white in color but to my surprise the jeans which I re...
^^^^^^^^^^^^^^
Line 4, column 142, Rule ID: ADJECTIVE_IN_ATTRIBUTE[1]
Message: A more concise phrase may lose no meaning and sound more powerful.
Suggestion: black
...surprise the jeans which I received are black in color and Large in size. This is indeed disap...
^^^^^^^^^^^^^^
Line 4, column 161, Rule ID: ADJECTIVE_IN_ATTRIBUTE[1]
Message: A more concise phrase may lose no meaning and sound more powerful.
Suggestion: Large
...which I received are black in color and Large in size. This is indeed disappointing that your...
^^^^^^^^^^^^^
Line 4, column 210, Rule ID: YOUR[1]
Message: Did you mean 'you're' or 'you are'?
Suggestion: you're; you are
...size. This is indeed disappointing that your ordering team did not take a notice of ...
^^^^
Line 4, column 322, Rule ID: SENTENCE_FRAGMENT[1]
Message: “Although” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...ned the size and color of the clothing. Although this is a not the first time such event...
^^^^^^^^
Line 6, column 290, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Hence,
...ct the jeans and provide a replacement. Hence I would request you to enquire and prov...
^^^^^
Line 7, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...s as soon as possible. Yours sincerely Said
^^^
Transition Words or Phrases used:
but, first, hence, lastly, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 945.0 937.175257732 101% => OK
No of words: 213.0 206.0 103% => OK
Chars per words: 4.43661971831 4.54256449028 98% => OK
Fourth root words length: 3.82027741392 3.78020617076 101% => OK
Word Length SD: 2.45825649048 2.54303337028 97% => OK
Unique words: 121.0 127.690721649 95% => More unique words wanted.
Unique words percentage: 0.568075117371 0.622605031667 91% => More unique words wanted or less content wanted.
syllable_count: 304.2 290.88556701 105% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 9.13402061856 44% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 47.9958675907 44.8134815571 107% => OK
Chars per sentence: 85.9090909091 76.5299724578 112% => OK
Words per sentence: 19.3636363636 16.8248392259 115% => OK
Discourse Markers: 2.63636363636 4.34317383033 61% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 8.0 2.54639175258 314% => Less language errors wanted.
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.15730146636 0.216113520407 73% => OK
Sentence topic coherence: 0.0545676786507 0.0766984524023 71% => OK
Sentence topic coherence SD: 0.0376119104755 0.0603063233224 62% => OK
Paragraph topic coherence: 0.0946423939173 0.12726935374 74% => OK
Paragraph topic coherence SD: 0.0420596810478 0.0580467560999 72% => OK
Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 8.47 8.71597938144 97% => OK
dale_chall_readability_score: 7.47 7.59969072165 98% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.