ou recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do
Dear Sir or Madam,
I am writing to express my dissatisfaction with a recent purchase from your store. I bought a blender from your shop a week ago and it malfunctioned the very next day. I am hoping that you would replace it immediately or refund me the full amount.
I purchased a Morphy Richards Express Blender from your shop on 18th May 2019. I came home and installed the blender the next morning by following the instructions provided in the manual. To my surprise, the blender did not switch on. I tried to it a few more times before I finally phoned your shop. The order number is 23650247 and I am attaching a copy of my receipt.
Judy, who answered the phone, confirmed that the installation steps were correct and suggested that it may be a manufacturing defect. She assured me that the equipment would be replaced and that someone from the shop would arrive to collect the blender.
It has been five days since then and I am yet to be contacted by someone from your shop. I request you to look into the matter and suggest a solution. I am ready to drive down to the shop to hand over the blender, in case, a pickup cannot be arranged. Kindly replace it with a new one or refund me the full amount after you read this letter.
Looking forward to a speedy resolution.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-05 | truongchauthy | 56 | view |
| 2019-10-13 | helia | 73 | view |
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Grammar and spelling errors:
Line 3, column 169, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...and it malfunctioned the very next day. I am hoping that you would replace it imm...
^
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...iately or refund me the full amount. I purchased a Morphy Richards Express Ble...
^
Line 5, column 80, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...lender from your shop on 18th May 2019. I came home and installed the blender the...
^
Transition Words or Phrases used:
finally, look, may, so, then
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 11.0 5.05154639175 218% => Less conjunction wanted
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 38.0 32.9175257732 115% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1057.0 937.175257732 113% => OK
No of words: 237.0 206.0 115% => OK
Chars per words: 4.45991561181 4.54256449028 98% => OK
Fourth root words length: 3.92362132708 3.78020617076 104% => OK
Word Length SD: 2.60604462811 2.54303337028 102% => OK
Unique words: 135.0 127.690721649 106% => OK
Unique words percentage: 0.569620253165 0.622605031667 91% => More unique words wanted or less content wanted.
syllable_count: 324.0 290.88556701 111% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 25.2239744864 44.8134815571 56% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 70.4666666667 76.5299724578 92% => OK
Words per sentence: 15.8 16.8248392259 94% => OK
Discourse Markers: 1.86666666667 4.34317383033 43% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.212217280946 0.216113520407 98% => OK
Sentence topic coherence: 0.0682924449165 0.0766984524023 89% => OK
Sentence topic coherence SD: 0.0511961043007 0.0603063233224 85% => OK
Paragraph topic coherence: 0.1060201998 0.12726935374 83% => OK
Paragraph topic coherence SD: 0.061920658241 0.0580467560999 107% => OK
Essay readability:
automated_readability_index: 7.5 8.37731958763 90% => Automated_readability_index is low.
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 8.29 8.71597938144 95% => OK
dale_chall_readability_score: 7.71 7.59969072165 101% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.