The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved
The pie chart demonstrates the bank's 7 different sources of complaints, whilst the bar chart illustrates the needed time for solving them over a 5-year period, from 2000 to 2004.
At first glance, the majority of complaints are from the public. In addition, the bank took more time to solve the complaints in 2001 compared to other periods shown.
Looking at the pie chart more closely, one can see that Bank of America received 63% of complaints from the public. Meanwhile, the figure for government agencies and out of state accounted for 11% and 10% respectively, followed by insurance companies, which took 8%. The complaints from the remaining sources represented around 2% to 3% for each
Turning to the amount of time that the bank needed to resolve, it took almost 5 months for the bank to have solutions in 2000, after which this figure increased significantly to 6 months in 2001. After reaching its highest point, the taken time declined to about 5 months and then stayed unchanged over the next 3 years.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-07-24 | haveaniceday | 89 | view |
| 2020-11-24 | simran handa | 89 | view |
| 2019-04-10 | Prabhjot Sanghera | 73 | view |
| 2018-12-09 | LinhLe32 | 81 | view |
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Transition Words or Phrases used:
first, if, look, so, then, while, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 1.0 7.0 14% => More to be verbs wanted.
Auxiliary verbs: 1.0 1.00243902439 100% => OK
Conjunction : 3.0 6.8 44% => More conjunction wanted.
Relative clauses : 4.0 3.15609756098 127% => OK
Pronoun: 6.0 5.60731707317 107% => OK
Preposition: 32.0 33.7804878049 95% => OK
Nominalization: 3.0 3.97073170732 76% => OK
Performance on vocabulary words:
No of characters: 845.0 965.302439024 88% => OK
No of words: 174.0 196.424390244 89% => More content wanted.
Chars per words: 4.85632183908 4.92477711251 99% => OK
Fourth root words length: 3.63192868298 3.73543355544 97% => OK
Word Length SD: 2.66250790457 2.65546596893 100% => OK
Unique words: 105.0 106.607317073 98% => OK
Unique words percentage: 0.603448275862 0.547539520022 110% => OK
syllable_count: 235.8 283.868780488 83% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 1.53170731707 65% => OK
Article: 6.0 4.33902439024 138% => OK
Subordination: 2.0 1.07073170732 187% => OK
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 5.0 3.36585365854 149% => OK
Performance on sentences:
How many sentences: 7.0 8.94146341463 78% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 24.0 22.4926829268 107% => OK
Sentence length SD: 63.0678287276 43.030603864 147% => OK
Chars per sentence: 120.714285714 112.824112599 107% => OK
Words per sentence: 24.8571428571 22.9334400587 108% => OK
Discourse Markers: 6.42857142857 5.23603664747 123% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 3.0 3.70975609756 81% => OK
Sentences with negative sentiment : 4.0 1.13902439024 351% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 4.09268292683 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.259806086454 0.215688989381 120% => OK
Sentence topic coherence: 0.11740990531 0.103423049105 114% => OK
Sentence topic coherence SD: 0.0688034323466 0.0843802449381 82% => OK
Paragraph topic coherence: 0.148599119059 0.15604864568 95% => OK
Paragraph topic coherence SD: 0.0421559932639 0.0819641961636 51% => OK
Essay readability:
automated_readability_index: 13.9 13.2329268293 105% => OK
flesch_reading_ease: 64.04 61.2550243902 105% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 10.3 10.3012195122 100% => OK
coleman_liau_index: 11.2 11.4140731707 98% => OK
dale_chall_readability_score: 8.0 8.06136585366 99% => OK
difficult_words: 35.0 40.7170731707 86% => OK
linsear_write_formula: 11.0 11.4329268293 96% => OK
gunning_fog: 11.6 10.9970731707 105% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.