The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
A memorandum from the business manager from Happy Pancake House restaurants has stated proposed a thought that the customers cannot distinguish between the butter or they use the term 'butter' for either butter or margarine. This is based on the observation from Happy Pancake restaurants from the southeastern United States. Where they haven't noticed a major impact on the customers by switching from butter to margarine. They believe that customers like margarine more than butter as only around 2 per cent of customers have complained about the switch and many servers have noticed that customers have not complained where they were served margarine instead of butter when ordered. We can accept the observation of the manager if it can possibly answer the following three questions.
Firstly, they conclusion is based alone from the observation from restaurants of southeastern United States alone and it has neglected the possible observation form other regions. This raises they possibility that is customers from other regions are not happy with the switch form butter to margarine. Even the restaurant might have a global footprint which means that it must consider the feedbacks from customers from different countries as well. If the above-mentioned point is true, in that case it cannot to concluded that the customers are happy, or they cannot distinguish between the butter and margarine.
Secondly, the observation shows that only 2 per cent of the customers have complained about the switch from butter to margarine and it's assumed that 98 per cent of the other customers are happy. But this assumption is questionable. There is a possibility that the customers from rest of the 98 per cent are not happy with the change as well and they have just not complained because of possibly many reasons like, they customers might have tried it as an experiment and disliked it, they may have not complained thinking that their good old favourite butter will be back next time or there may not be any butter left in the restaurant. If above reasons are considered true than it rejects the conclusion of the manager of Happy Pancake restaurants.
Lastly, they conclusion also depends on the observation of the server, who have noticed that customers didn't complain when they were served margarine instead of butter. But again, this assumption is flawed as there is a chance that if a customer asked for a feedback might suggest that butter was better than the margarine. Or customers might be hesitant about complaining about such a small change in the menu. If the above reasoning is considered correct, then the weaken the conclusion that is posited by the manager about the customers.
Based on the above unanswered question, we can say that the conclusion of the manager is flawed and it cannot be concluded that customer cannot distinguish between butter and margarine or the user the term 'butter' for wither butter or margarine.
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Comments
Essay evaluation report
Attribute Value Ideal
Final score: 4.5 out of 6
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 18 15
No. of Words: 485 350
No. of Characters: 2423 1500
No. of Different Words: 184 200
Fourth Root of Number of Words: 4.693 4.7
Average Word Length: 4.996 4.6
Word Length SD: 2.686 2.4
No. of Words greater than 5 chars: 172 100
No. of Words greater than 6 chars: 124 80
No. of Words greater than 7 chars: 92 40
No. of Words greater than 8 chars: 77 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 26.944 21.0
Sentence Length SD: 14.718 7.5
Use of Discourse Markers (%): 0.611 0.12
Sentence-Text Coherence: 0.386 0.35
Sentence-Para Coherence: 0.558 0.50
Sentence-Sentence Coherence: 0.126 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 1, column 325, Rule ID: SENTENCE_FRAGMENT[1]
Message: “Where” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...ts from the southeastern United States. Where they havent noticed a major impact on t...
^^^^^
Line 1, column 336, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: haven't
... southeastern United States. Where they havent noticed a major impact on the customers...
^^^^^^
Line 1, column 735, Rule ID: MAY_COULD_POSSIBLY[1]
Message: Use simply 'can'.
Suggestion: can
...pt the observation of the manager if it can possibly answer the following three questions. ...
^^^^^^^^^^^^
Line 9, column 638, Rule ID: SENTENCE_FRAGMENT[1]
Message: “If” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...t be any butter left in the restaurant. If above reasons are considered true than ...
^^
Line 13, column 105, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...server, who have noticed that customers didnt complain when they were served margarin...
^^^^^
Line 13, column 465, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...e reasoning is considered correct, then the weaken the conclusion that is posited by the m...
^^^^^^^^^^
Transition Words or Phrases used:
also, but, first, firstly, if, lastly, may, second, secondly, so, then, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 23.0 19.6327345309 117% => OK
Auxiliary verbs: 16.0 12.9520958084 124% => OK
Conjunction : 17.0 11.1786427146 152% => OK
Relative clauses : 23.0 13.6137724551 169% => OK
Pronoun: 45.0 28.8173652695 156% => Less pronouns wanted
Preposition: 55.0 55.5748502994 99% => OK
Nominalization: 10.0 16.3942115768 61% => OK
Performance on vocabulary words:
No of characters: 2482.0 2260.96107784 110% => OK
No of words: 483.0 441.139720559 109% => OK
Chars per words: 5.13871635611 5.12650576532 100% => OK
Fourth root words length: 4.68799114503 4.56307096286 103% => OK
Word Length SD: 2.73740926098 2.78398813304 98% => OK
Unique words: 186.0 204.123752495 91% => More unique words wanted.
Unique words percentage: 0.385093167702 0.468620217663 82% => More unique words wanted or less content wanted.
syllable_count: 763.2 705.55239521 108% => OK
avg_syllables_per_word: 1.6 1.59920159681 100% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 4.96107784431 202% => Less pronouns wanted as sentence beginning.
Article: 2.0 8.76447105788 23% => OK
Subordination: 3.0 2.70958083832 111% => OK
Conjunction: 4.0 1.67365269461 239% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 4.22255489022 24% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 18.0 19.7664670659 91% => OK
Sentence length: 26.0 22.8473053892 114% => OK
Sentence length SD: 81.1849739792 57.8364921388 140% => OK
Chars per sentence: 137.888888889 119.503703932 115% => OK
Words per sentence: 26.8333333333 23.324526521 115% => OK
Discourse Markers: 4.22222222222 5.70786347227 74% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 6.0 5.25449101796 114% => OK
Sentences with positive sentiment : 10.0 8.20758483034 122% => OK
Sentences with negative sentiment : 6.0 6.88822355289 87% => OK
Sentences with neutral sentiment: 2.0 4.67664670659 43% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.208454130804 0.218282227539 95% => OK
Sentence topic coherence: 0.091560232443 0.0743258471296 123% => OK
Sentence topic coherence SD: 0.0927067734925 0.0701772020484 132% => OK
Paragraph topic coherence: 0.131198164454 0.128457276422 102% => OK
Paragraph topic coherence SD: 0.0780215560427 0.0628817314937 124% => OK
Essay readability:
automated_readability_index: 16.2 14.3799401198 113% => OK
flesch_reading_ease: 45.09 48.3550499002 93% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 13.4 12.197005988 110% => OK
coleman_liau_index: 12.83 12.5979740519 102% => OK
dale_chall_readability_score: 7.41 8.32208582834 89% => OK
difficult_words: 76.0 98.500998004 77% => More difficult words wanted.
linsear_write_formula: 13.0 12.3882235529 105% => OK
gunning_fog: 12.4 11.1389221557 111% => OK
text_standard: 13.0 11.9071856287 109% => OK
What are above readability scores?
---------------------
Rates: 66.67 out of 100
Scores by essay e-grader: 4.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.