The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisions where relevant.
The given bar charts illustrate the performance of a bus company in terms of punctuality in two aspects, both in reality and target. Moreover, they also perform the statistic about number of complaints from passengers in five continuing years, started from 1999.
Overall, it is observed that four out of five years the company didn’t succeed in punctuality. In contrast, number of complaints per thousand passenger journeys was showing the increasing.
In 2000, it is clear that the company had set a higher target more 4 percent than actual, while they only achieved 82 percent of services arriving on time. Nevertheless, 2003 is the only year standed out of the initial target for 0,5 per cent higher (at first the company just pretended to achieve 84,5 percent). In the years 1999, 2001 and 2002, the company perform less than they though roughly between 0,5 and 1 percent. In those years, they tried to get 85 to 86 percent for on time arrivals.
On the other side, the number of complaints are seems to be increased through 4 years. In 1999, passengers were less getting trouble with the company’s services, only 65 thousands passenger journeys unpleased with the experience. However, 2003 recorded the highest number of complaints from passengers (120 thousands journeys). While in 1999, 2000, 2002 and 2003 we see the decrease of comfortable evaluations, in 2001, the complaints was slightly dropped, just about 90 thousand journeys (in 2000 was 100 thousands journeys). But by the following year (in 2002), the statistic was increased again, about 110 thousand journeys.
In conclusion, the bus service is seems to be worst and increased little every year.
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Comments
Essay evaluations by e-grader
Transition Words or Phrases used:
also, but, first, however, moreover, nevertheless, so, while, in conclusion, in contrast
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 7.0 171% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 6.0 6.8 88% => OK
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 10.0 5.60731707317 178% => Less pronouns wanted
Preposition: 45.0 33.7804878049 133% => OK
Nominalization: 2.0 3.97073170732 50% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1394.0 965.302439024 144% => OK
No of words: 274.0 196.424390244 139% => Less content wanted.
Chars per words: 5.08759124088 4.92477711251 103% => OK
Fourth root words length: 4.0685311056 3.73543355544 109% => OK
Word Length SD: 2.73213151163 2.65546596893 103% => OK
Unique words: 149.0 106.607317073 140% => OK
Unique words percentage: 0.543795620438 0.547539520022 99% => OK
syllable_count: 372.6 283.868780488 131% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 1.53170731707 261% => Less pronouns wanted as sentence beginning.
Article: 6.0 4.33902439024 138% => OK
Subordination: 2.0 1.07073170732 187% => OK
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 9.0 3.36585365854 267% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 14.0 8.94146341463 157% => OK
Sentence length: 19.0 22.4926829268 84% => The Avg. Sentence Length is relatively short.
Sentence length SD: 33.9489412537 43.030603864 79% => OK
Chars per sentence: 99.5714285714 112.824112599 88% => OK
Words per sentence: 19.5714285714 22.9334400587 85% => OK
Discourse Markers: 6.28571428571 5.23603664747 120% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 7.0 1.13902439024 615% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 4.09268292683 73% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.272094031035 0.215688989381 126% => OK
Sentence topic coherence: 0.0959117428908 0.103423049105 93% => OK
Sentence topic coherence SD: 0.0653614049806 0.0843802449381 77% => OK
Paragraph topic coherence: 0.149100634413 0.15604864568 96% => OK
Paragraph topic coherence SD: 0.0873948953208 0.0819641961636 107% => OK
Essay readability:
automated_readability_index: 12.3 13.2329268293 93% => Automated_readability_index is low.
flesch_reading_ease: 69.11 61.2550243902 113% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 8.3 10.3012195122 81% => OK
coleman_liau_index: 12.24 11.4140731707 107% => OK
dale_chall_readability_score: 7.69 8.06136585366 95% => OK
difficult_words: 54.0 40.7170731707 133% => OK
linsear_write_formula: 10.5 11.4329268293 92% => OK
gunning_fog: 9.6 10.9970731707 87% => OK
text_standard: 8.0 11.0658536585 72% => OK
What are above readability scores?
---------------------
Maximum four paragraphs wanted.
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.
Transition Words or Phrases used:
also, but, first, however, moreover, nevertheless, so, while, in conclusion, in contrast
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 7.0 171% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 6.0 6.8 88% => OK
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 10.0 5.60731707317 178% => Less pronouns wanted
Preposition: 45.0 33.7804878049 133% => OK
Nominalization: 2.0 3.97073170732 50% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1394.0 965.302439024 144% => OK
No of words: 274.0 196.424390244 139% => Less content wanted.
Chars per words: 5.08759124088 4.92477711251 103% => OK
Fourth root words length: 4.0685311056 3.73543355544 109% => OK
Word Length SD: 2.73213151163 2.65546596893 103% => OK
Unique words: 149.0 106.607317073 140% => OK
Unique words percentage: 0.543795620438 0.547539520022 99% => OK
syllable_count: 372.6 283.868780488 131% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 1.53170731707 261% => Less pronouns wanted as sentence beginning.
Article: 6.0 4.33902439024 138% => OK
Subordination: 2.0 1.07073170732 187% => OK
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 9.0 3.36585365854 267% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 14.0 8.94146341463 157% => OK
Sentence length: 19.0 22.4926829268 84% => The Avg. Sentence Length is relatively short.
Sentence length SD: 33.9489412537 43.030603864 79% => OK
Chars per sentence: 99.5714285714 112.824112599 88% => OK
Words per sentence: 19.5714285714 22.9334400587 85% => OK
Discourse Markers: 6.28571428571 5.23603664747 120% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 7.0 1.13902439024 615% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 4.09268292683 73% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.272094031035 0.215688989381 126% => OK
Sentence topic coherence: 0.0959117428908 0.103423049105 93% => OK
Sentence topic coherence SD: 0.0653614049806 0.0843802449381 77% => OK
Paragraph topic coherence: 0.149100634413 0.15604864568 96% => OK
Paragraph topic coherence SD: 0.0873948953208 0.0819641961636 107% => OK
Essay readability:
automated_readability_index: 12.3 13.2329268293 93% => Automated_readability_index is low.
flesch_reading_ease: 69.11 61.2550243902 113% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 8.3 10.3012195122 81% => OK
coleman_liau_index: 12.24 11.4140731707 107% => OK
dale_chall_readability_score: 7.69 8.06136585366 95% => OK
difficult_words: 54.0 40.7170731707 133% => OK
linsear_write_formula: 10.5 11.4329268293 92% => OK
gunning_fog: 9.6 10.9970731707 87% => OK
text_standard: 8.0 11.0658536585 72% => OK
What are above readability scores?
---------------------
Maximum four paragraphs wanted.
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.