The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You should spend about 20 minutes on this task.
You should write at least 150 words.
The given pie charts illustrate how guests rated Parkway Hotel's customer service based on a questionnaire. A total of 100 guests completed the same questionnaire over the period of 5 years.
Overall, it is clear that while there are a large number of visitors rate the service as very satisfactory and good. And, only a few travelers assess this service as excellent and very poor in 2005 and 2010.
In 2005, the figure for travelers who rated satisfactory for this service was the highest percentage, around 45%, in comparison with this service was rated poor by visitors, around 21%. Meanwhile, guests who rated very poor and good were only 15% and 14% respectively, and there was the smallest number of customers who assessed this service as excellent, just about 5%.
In 2010, the number of customers who rated good and excellent was increased significantly, around 39% and 28% respectively, and become the highest percentage in this year. While the figure for guests rating satisfactory, poor, and very poor was decrease dramatically, just only 17%, 12%, and 4%.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-11-09 | Daniel3003 | 73 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-08 | Daniel3003 | 78 | view |
| 2023-11-08 | Daniel3003 | 60 | view |
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- The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel s customer service The same questionnaire was given to 100 guests in the years 2005 and 2010 Summarise the information by selecting and 73
Grammar and spelling errors:
Line 3, column 43, Rule ID: LARGE_NUMBER_OF[1]
Message: Specify a number, remove phrase, or simply use 'many' or 'numerous'
Suggestion: many; numerous
...erall, it is clear that while there are a large number of visitors rate the service as very satis...
^^^^^^^^^^^^^^^^^
Transition Words or Phrases used:
if, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.0 114% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 11.0 6.8 162% => OK
Relative clauses : 5.0 3.15609756098 158% => OK
Pronoun: 7.0 5.60731707317 125% => Less pronouns wanted
Preposition: 18.0 33.7804878049 53% => More preposition wanted.
Nominalization: 0.0 3.97073170732 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 900.0 965.302439024 93% => OK
No of words: 177.0 196.424390244 90% => More content wanted.
Chars per words: 5.08474576271 4.92477711251 103% => OK
Fourth root words length: 3.64748333727 3.73543355544 98% => OK
Word Length SD: 2.8472894758 2.65546596893 107% => OK
Unique words: 97.0 106.607317073 91% => More unique words wanted.
Unique words percentage: 0.54802259887 0.547539520022 100% => OK
syllable_count: 267.3 283.868780488 94% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 1.53170731707 65% => OK
Article: 4.0 4.33902439024 92% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 4.0 0.482926829268 828% => Less conjunction wanted as sentence beginning.
Preposition: 6.0 3.36585365854 178% => OK
Performance on sentences:
How many sentences: 8.0 8.94146341463 89% => OK
Sentence length: 22.0 22.4926829268 98% => OK
Sentence length SD: 39.2282981405 43.030603864 91% => OK
Chars per sentence: 112.5 112.824112599 100% => OK
Words per sentence: 22.125 22.9334400587 96% => OK
Discourse Markers: 1.625 5.23603664747 31% => More transition words/phrases wanted.
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 2.0 1.13902439024 176% => OK
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.280643694112 0.215688989381 130% => OK
Sentence topic coherence: 0.138560970009 0.103423049105 134% => OK
Sentence topic coherence SD: 0.0844389889884 0.0843802449381 100% => OK
Paragraph topic coherence: 0.195486771559 0.15604864568 125% => OK
Paragraph topic coherence SD: 0.116217364121 0.0819641961636 142% => OK
Essay readability:
automated_readability_index: 13.6 13.2329268293 103% => OK
flesch_reading_ease: 57.61 61.2550243902 94% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 10.7 10.3012195122 104% => OK
coleman_liau_index: 12.18 11.4140731707 107% => OK
dale_chall_readability_score: 7.67 8.06136585366 95% => OK
difficult_words: 33.0 40.7170731707 81% => More difficult words wanted.
linsear_write_formula: 10.5 11.4329268293 92% => OK
gunning_fog: 10.8 10.9970731707 98% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.