The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010
The percentage of voters experienced about the Parkway hotel’s customer service over five-year period is illustrated in the pie charts.
Overall, the hotel had successfully managed the customer service performance was seen from a significant improvement in passengers felt excellent. Also, by far visitors experienced well performance was the highest proportion in 2010.
In 2005, more than two-fifth of an average guest experienced satisfactory about customer service. Voters felt excellent as well as good performance showed small proportion compared to others, the figure for the former was 5% and the latter was seen 14%. Both proportion in poor and very poor performance which was experienced by passengers showed 21% and 15% respectively.
By 2010, voters felt good about hotel customer service had increased dramatically by 25, and again a significant rise had seen in visitors experienced excellent of customer service performance. In spite of the fact that guest who felt satisfied had plummeted gradually from 45 to 17 percent, a big decline also had been seen in passengers felt poor as well as very poor about the customer service.
- Some people believe that allowing children to make their own choices on everyday matters such as food clothes and entertainment is likely to result in a society of individuals who only think about their own wishes Other people believe that it is important 81
- The chart below shows the value of one country’s exports in various categories during 2015 and 2016. The table shows the percentage change in each category of exports in 2016 compared with 2015. 61
- Nowadasy many people choose to be self-employed, rater than to work for a company or organization.Why might this be the case?What could be the disadvantages of being self-employed? 73
- Some people think that all university students should study whatever they like. Others believe that they should only be allowed to study subjects that will be useful in the future, such as those related to science and technology.Discuss both these views a 73
- The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010 61
Transition Words or Phrases used:
also, if, so, well, as well as, in spite of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.0 100% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 4.0 6.8 59% => More conjunction wanted.
Relative clauses : 3.0 3.15609756098 95% => OK
Pronoun: 1.0 5.60731707317 18% => OK
Preposition: 24.0 33.7804878049 71% => OK
Nominalization: 9.0 3.97073170732 227% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 975.0 965.302439024 101% => OK
No of words: 179.0 196.424390244 91% => More content wanted.
Chars per words: 5.4469273743 4.92477711251 111% => OK
Fourth root words length: 3.65774358864 3.73543355544 98% => OK
Word Length SD: 3.08269553576 2.65546596893 116% => OK
Unique words: 93.0 106.607317073 87% => More unique words wanted.
Unique words percentage: 0.519553072626 0.547539520022 95% => More unique words wanted or less content wanted.
syllable_count: 295.2 283.868780488 104% => OK
avg_syllables_per_word: 1.6 1.45097560976 110% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 0.0 1.53170731707 0% => OK
Article: 4.0 4.33902439024 92% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 3.36585365854 119% => OK
Performance on sentences:
How many sentences: 8.0 8.94146341463 89% => OK
Sentence length: 22.0 22.4926829268 98% => OK
Sentence length SD: 39.127196424 43.030603864 91% => OK
Chars per sentence: 121.875 112.824112599 108% => OK
Words per sentence: 22.375 22.9334400587 98% => OK
Discourse Markers: 5.375 5.23603664747 103% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 2.0 1.13902439024 176% => OK
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.19040927191 0.215688989381 88% => OK
Sentence topic coherence: 0.0964188776938 0.103423049105 93% => OK
Sentence topic coherence SD: 0.0369018460109 0.0843802449381 44% => Sentences are similar to each other.
Paragraph topic coherence: 0.132766683744 0.15604864568 85% => OK
Paragraph topic coherence SD: 0.022016472286 0.0819641961636 27% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 15.4 13.2329268293 116% => OK
flesch_reading_ease: 49.15 61.2550243902 80% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 11.9 10.3012195122 116% => OK
coleman_liau_index: 14.63 11.4140731707 128% => OK
dale_chall_readability_score: 8.17 8.06136585366 101% => OK
difficult_words: 39.0 40.7170731707 96% => OK
linsear_write_formula: 9.0 11.4329268293 79% => OK
gunning_fog: 10.8 10.9970731707 98% => OK
text_standard: 9.0 11.0658536585 81% => OK
What are above readability scores?
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Rates: 61.797752809 out of 100
Scores by essay e-grader: 5.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.