A few days ago, you went shopping at a local grocery store. When you got home and looked at your bill, you found that you had been charged for items you did not purchase.
Write a letter to the store manager. In your letter,
• explain what happened
• express your feelings about the error
• ask him to do something about it
Dear Sir/ Madam,
I am a regular customer of your store and I am writing this letter to raise a complaint regarding the error on my bill.
I visited your Jmart, Park Plaza, on Jan 13th, around 11’o clock in the morning; purchased some eggs and groceries. As a habit, once I was back home, I cross-checked the bill and found that I have been incorrectly charged $7.30 for pet food, which I did not buy as I don’t have a pet. The total bill value was $40.20 and was the payment was done in cash. The cashier’s name as mentioned on the bill is Mr. Alex and invoice number is MTC-098.
I am disappointed by the irresponsible behavior of your staff, moreover, I believe the issue would have been overlooked in case I would have not been cautious of checking the bill. I am unhappy about the situation.
I would like to have a refund of $7.30, the falsely charged amount the next time when I visit the store, additionally, I suggest better training for staff at the billing counters to avoid such mistakes in the future.
Hope the matter will be addressed and resolved in time. Looking forward for your response.
Your’s Faithfully,
James Ray
Grammar and spelling errors:
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...l. I am unhappy about the situation. I would like to have a refund of .30, the...
^
Transition Words or Phrases used:
look, moreover, regarding, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 22.0 32.9175257732 67% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 966.0 937.175257732 103% => OK
No of words: 207.0 206.0 100% => OK
Chars per words: 4.66666666667 4.54256449028 103% => OK
Fourth root words length: 3.79308509922 3.78020617076 100% => OK
Word Length SD: 2.72893415314 2.54303337028 107% => OK
Unique words: 130.0 127.690721649 102% => OK
Unique words percentage: 0.628019323671 0.622605031667 101% => OK
syllable_count: 288.0 290.88556701 99% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 62.2478384238 44.8134815571 139% => OK
Chars per sentence: 87.8181818182 76.5299724578 115% => OK
Words per sentence: 18.8181818182 16.8248392259 112% => OK
Discourse Markers: 2.63636363636 4.34317383033 61% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.163685687384 0.216113520407 76% => OK
Sentence topic coherence: 0.0574265363287 0.0766984524023 75% => OK
Sentence topic coherence SD: 0.0453321300842 0.0603063233224 75% => OK
Paragraph topic coherence: 0.0867113154146 0.12726935374 68% => OK
Paragraph topic coherence SD: 0.0198941321561 0.0580467560999 34% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 10.0 8.37731958763 119% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 9.81 8.71597938144 113% => OK
dale_chall_readability_score: 8.04 7.59969072165 106% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Maximum five paragraphs wanted.
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.