Something in an airport delayed you and you have missed your flight. Write a letter to the airport’s customer service department . In your letter include : - What delayed you, - how missing this flight affected you, - what you would like the airport to

Dear Sir or Madam,

I am Anna, a frequent traveler of your prominent airline. The purpose of my writing is to express my dissatisfaction about a recent incident happen at airport.

I was traveling from Bangalore to Dehli on 2nd March, as per schedule I reached two hours before the boarding. However, I checked the timing of flight online the display at airport was showing the flight is delayed for one and half hour, in confusion when I asked the one of ground staff member of your airline he checked the display, and he also confirms the same that flight is delayed. I got relaxed and spend some time on airport shops and restaurants. But, after fifteen minutes later I got to know that flight is been departed from the airport.

In confusion, I asked the staff member again how that happens, he said, the flight was on time and the display was showing wrong information. In response of my question regarding his confirmation he smiled and said nothing, this was very unprofessional behavior. By this incident, I missed my Project's important design meeting, which will delay our work and we could also lose the project. I would like you to make a correction to fix the displayed information. However, I have lost the faith in your airline, but please save your reputation by serving well and by applying stringent rules for your staff.

Looking forward to hearing from you about any prompt action in this concern.

Yours faithfully,
Anna Mathew

Votes
Average: 8.1 (1 vote)

Grammar and spelling errors:
Line 7, column 607, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...pplying stringent rules for your staff. Looking forward to hearing from you abou...
^^^^^^^^

Transition Words or Phrases used:
also, but, however, if, look, regarding, so, well

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 36.0 32.9175257732 109% => OK
Preposition: 34.0 26.3917525773 129% => OK
Nominalization: 7.0 3.85567010309 182% => OK

Performance on vocabulary words:
No of characters: 1214.0 937.175257732 130% => OK
No of words: 251.0 206.0 122% => OK
Chars per words: 4.83665338645 4.54256449028 106% => OK
Fourth root words length: 3.98032404683 3.78020617076 105% => OK
Word Length SD: 2.66090723153 2.54303337028 105% => OK
Unique words: 155.0 127.690721649 121% => OK
Unique words percentage: 0.617529880478 0.622605031667 99% => OK
syllable_count: 358.2 290.88556701 123% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 5.0 1.44329896907 346% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 57.2113283771 44.8134815571 128% => OK
Chars per sentence: 93.3846153846 76.5299724578 122% => OK
Words per sentence: 19.3076923077 16.8248392259 115% => OK
Discourse Markers: 3.76923076923 4.34317383033 87% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.254069488604 0.216113520407 118% => OK
Sentence topic coherence: 0.0783628053392 0.0766984524023 102% => OK
Sentence topic coherence SD: 0.0483635749724 0.0603063233224 80% => OK
Paragraph topic coherence: 0.132854521694 0.12726935374 104% => OK
Paragraph topic coherence SD: 0.032068874615 0.0580467560999 55% => OK

Essay readability:
automated_readability_index: 11.0 8.37731958763 131% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 10.79 8.71597938144 124% => OK
dale_chall_readability_score: 8.79 7.59969072165 116% => OK
difficult_words: 67.0 41.2886597938 162% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?

---------------------
Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.