There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved
- Describe the complaints that have been made
- Say why the reception area is important
- Suggest how the reception area could be improved
Dear, Susan
Hi, I am Scott.
I am writing this letter to inform you about the reception's problem and improvement.
I have heard that our reception desk has some problem with lack of staff and also their work performance.
Some of the visitors are saying that our staff seem really busy and sometimes they deliver the wrong information or guidance to visitors. This may lead to a bad reputation for our organization. As you may know, reception can be regarded as the face of a company because most visitors come through our reception desk or ask for some information they need from our reception staff. So I am planning to recruit some more staff and hold staff training as a suggestion to improve our reception team.
I will send you my draft of this soon.
Thanks
Best regards
Scott.
Grammar and spelling errors:
Line 5, column 50, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'receptions'' or 'reception's'?
Suggestion: receptions'; reception's
...ing this letter to inform you about the receptions problem and improvement. I have heard ...
^^^^^^^^^^
Line 8, column 1, Rule ID: SOME_OF_THE[1]
Message: Simply use 'some'.
Suggestion: Some
...ff and also their work performance. Some of the visitors are saying that our staff seem...
^^^^^^^^^^^
Transition Words or Phrases used:
also, may, really, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 13.0 26.3917525773 49% => More preposition wanted.
Nominalization: 13.0 3.85567010309 337% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 675.0 937.175257732 72% => OK
No of words: 139.0 206.0 67% => More content wanted.
Chars per words: 4.85611510791 4.54256449028 107% => OK
Fourth root words length: 3.43363162301 3.78020617076 91% => OK
Word Length SD: 2.61294726333 2.54303337028 103% => OK
Unique words: 87.0 127.690721649 68% => More unique words wanted.
Unique words percentage: 0.625899280576 0.622605031667 101% => OK
syllable_count: 194.4 290.88556701 67% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 9.13402061856 55% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 50.1562989164 44.8134815571 112% => OK
Chars per sentence: 75.0 76.5299724578 98% => OK
Words per sentence: 15.4444444444 16.8248392259 92% => OK
Discourse Markers: 2.33333333333 4.34317383033 54% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.174770534156 0.216113520407 81% => OK
Sentence topic coherence: 0.0655402184492 0.0766984524023 85% => OK
Sentence topic coherence SD: 0.0658473623875 0.0603063233224 109% => OK
Paragraph topic coherence: 0.102755664605 0.12726935374 81% => OK
Paragraph topic coherence SD: 0.0466181852769 0.0580467560999 80% => OK
Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 10.61 8.71597938144 122% => OK
dale_chall_readability_score: 6.65 7.59969072165 88% => OK
difficult_words: 20.0 41.2886597938 48% => More difficult words wanted.
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?
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More content wanted.
Minimum 150 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.