You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter•describe the problem•say how you feel about this•
Dear Sir/Madam,
I am Shikha and I am a regular customer of Mitra Brand which has awesome clothes and no.of varities.At present,due to pandemic situation,not able to go out for shopping.So,I prefer to buy my clothes online from this website on a regular basis.I am writing a letter to express my disappointment this time.
As a regular buyer, last week I ordered a formal shirt of navy blue colour and I mentioned size medium as well.I had a need of this shirt because I have a meeting to attend this week and thought this would go best.But,to my surprise,I received it of colour yellow and size was too big.
I also understand that due to heavy demands and limited stocks,it is difficult to manage.Knowing this, I placed an order much in advance in a hope to get the same thing.I feel there is a strong need to improve monitoring and paying more attention to the needs.
Luckily,there is a replacement policy so I want to return this shirt and expecting exactly the same within two days as mentioned on website.
Hope you will make sure it will not happen again.
Yours sincerely,
Shikha
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Grammar and spelling errors:
Line 1, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madam, I am Shikha and I am a regular customer ...
^^^
Line 2, column 101, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: At
... has awesome clothes and no.of varities.At present,due to pandemic situation,not a...
^^
Line 2, column 111, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , due
...me clothes and no.of varities.At present,due to pandemic situation,not able to go ou...
^^^^
Line 2, column 137, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , not
...ies.At present,due to pandemic situation,not able to go out for shopping.So,I prefer...
^^^^
Line 2, column 170, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: So
...tuation,not able to go out for shopping.So,I prefer to buy my clothes online from ...
^^
Line 2, column 172, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , I
...ation,not able to go out for shopping.So,I prefer to buy my clothes online from th...
^^
Line 2, column 244, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: I
...ne from this website on a regular basis.I am writing a letter to express my disap...
^
Line 3, column 112, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: I
...our and I mentioned size medium as well.I had a need of this shirt because I have...
^
Line 3, column 215, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: But
...his week and thought this would go best.But,to my surprise,I received it of colour ...
^^^
Line 3, column 218, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , to
... week and thought this would go best.But,to my surprise,I received it of colour yel...
^^^
Line 3, column 233, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , I
...ht this would go best.But,to my surprise,I received it of colour yellow and size w...
^^
Line 4, column 63, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , it
... due to heavy demands and limited stocks,it is difficult to manage.Knowing this, I ...
^^^
Line 4, column 90, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Knowing
...imited stocks,it is difficult to manage.Knowing this, I placed an order much in advance...
^^^^^^^
Line 4, column 170, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: I
...advance in a hope to get the same thing.I feel there is a strong need to improve ...
^
Line 5, column 8, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , there
...g more attention to the needs. Luckily,there is a replacement policy so I want to re...
^^^^^^
Line 5, column 142, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ithin two days as mentioned on website. Hope you will make sure it will not happ...
^^^
Line 7, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ill not happen again. Yours sincerely, Shikha
^^^
Transition Words or Phrases used:
also, but, if, so, well, as to, i feel
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 904.0 937.175257732 96% => OK
No of words: 193.0 206.0 94% => More content wanted.
Chars per words: 4.68393782383 4.54256449028 103% => OK
Fourth root words length: 3.72725689877 3.78020617076 99% => OK
Word Length SD: 2.85745540836 2.54303337028 112% => OK
Unique words: 124.0 127.690721649 97% => OK
Unique words percentage: 0.642487046632 0.622605031667 103% => OK
syllable_count: 288.0 290.88556701 99% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 6.0 12.6804123711 47% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 32.0 16.3608247423 196% => The Avg. Sentence Length is relatively long.
Sentence length SD: 115.740250369 44.8134815571 258% => The lengths of sentences changed so frequently.
Chars per sentence: 150.666666667 76.5299724578 197% => OK
Words per sentence: 32.1666666667 16.8248392259 191% => OK
Discourse Markers: 6.33333333333 4.34317383033 146% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 17.0 2.54639175258 668% => Less language errors wanted.
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 0.0 1.49484536082 0% => More negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.175824119644 0.216113520407 81% => OK
Sentence topic coherence: 0.0672767560099 0.0766984524023 88% => OK
Sentence topic coherence SD: 0.03349864345 0.0603063233224 56% => OK
Paragraph topic coherence: 0.0714691051145 0.12726935374 56% => OK
Paragraph topic coherence SD: 0.0364760730466 0.0580467560999 63% => OK
Essay readability:
automated_readability_index: 16.7 8.37731958763 199% => OK
flesch_reading_ease: 47.46 70.7449484536 67% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 14.6 7.45979381443 196% => OK
coleman_liau_index: 10.46 8.71597938144 120% => OK
dale_chall_readability_score: 8.74 7.59969072165 115% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 27.0 8.62886597938 313% => Linsear_write_formula is high.
gunning_fog: 14.8 8.54432989691 173% => OK
text_standard: 15.0 8.15463917526 184% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.