You have recently ordered an item from the Internet, but are not happy with the purchase. Write to the company. In your letter
Describe what you purchased
Explain why you are not happy with the purchase
Tell them what you would like them to do about the situation
Dear Sir or Madam,
I am writing with regard to express my dissatisfaction with the smartphone I have purchased from your online shop two days ago on the 5th of July. I ordered a smartphone, Samsung model A2, which you have recommended your customers to buy as the best choice. I received it in more than three days.
Firstly, I have to say that I expected to get it in a shorter time, not after 3 days which is in contrast with what you have declared on your website that you convey all purchased products at the maximum of 24 hours. Furthermore and even more importantly, according to its users manual, I charged it for 12 hours. After charging I tried to run it, but unfortunately, it did not work at all. I tried to call your company immediately to ask for potential solutions. Surprisingly, no one answered me.
As the smartphone is under warranty I am entitled to ask for repair or replacement. I would prefer to receive a replacement if possible. I would also like you to phone me personally when you receive this letter to ensure what you intend to do.
Expecting your prompt actions.
Kind Regards,
Sarah Smith
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2018-07-06 | Mehdi.Babaie | 87 | view |
| 2018-07-06 | Mehdi.Babaie | 73 | view |
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Grammar and spelling errors:
Line 3, column 259, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ur customers to buy as the best choice. I received it in more than three days. ...
^
Line 5, column 218, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Furthermore,
...ed products at the maximum of 24 hours. Furthermore and even more importantly, according to...
^^^^^^^^^^^
Transition Words or Phrases used:
also, but, first, firstly, furthermore, if, so, in contrast, with regard to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 937.0 937.175257732 100% => OK
No of words: 202.0 206.0 98% => OK
Chars per words: 4.63861386139 4.54256449028 102% => OK
Fourth root words length: 3.76996954942 3.78020617076 100% => OK
Word Length SD: 2.86185288598 2.54303337028 113% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.648514851485 0.622605031667 104% => OK
syllable_count: 289.8 290.88556701 100% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 53.8989850713 44.8134815571 120% => OK
Chars per sentence: 72.0769230769 76.5299724578 94% => OK
Words per sentence: 15.5384615385 16.8248392259 92% => OK
Discourse Markers: 5.76923076923 4.34317383033 133% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.28954358741 0.216113520407 134% => OK
Sentence topic coherence: 0.07311202842 0.0766984524023 95% => OK
Sentence topic coherence SD: 0.104450528254 0.0603063233224 173% => OK
Paragraph topic coherence: 0.15763969 0.12726935374 124% => OK
Paragraph topic coherence SD: 0.0780847544526 0.0580467560999 135% => OK
Essay readability:
automated_readability_index: 8.2 8.37731958763 98% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.34 8.71597938144 107% => OK
dale_chall_readability_score: 8.29 7.59969072165 109% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.