You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
• describe what you purchased,
• explain why you are not happy with the purchase,
• tell them what you would like them to do about the situation.
Dear XyZ Company,
I trust this letter finds you well. I am writing to express my dissatisfaction with a recent online purchase I made through your website. As a regular customer, I have always been satisfied with your products, but unfortunately, my recent experience has left me disappointed.
The item in question is a laptop, model XYZ, which I ordered on the 15th of December. Upon receiving it on the 20th of December, I noticed significant performance issues. The laptop frequently freezes, and the battery life is substantially shorter than what was advertised on your website. Despite following all the recommended troubleshooting steps, the problems persist.
I am unhappy with this purchase as the laptop's functionality does not meet the specifications outlined in your product description. As per your company's policies, I understand that returns and exchanges are permitted within 30 days of purchase. Therefore, I kindly request either a replacement of the faulty laptop with a fully functional one or a full refund of the purchase price.
I have attached the order confirmation and a video showcasing the laptop's performance issues for your reference. I appreciate your prompt attention to this matter and hope for a quick resolution.
Yours sincerely,
Sam
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-12-30 | Amna Zeeshan | 89 | view |
| 2023-12-30 | Amna Zeeshan | 75 | view |
| 2016-09-11 | maninder85 | 92 | view |
| 2014-06-03 | undertaker1 | 52 | view |
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Comments
Essay evaluations by e-grader
Grammar and spelling errors:
Line 1, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear XyZ Company, I trust this letter finds you well. I am...
^^^^^
Line 7, column 40, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'laptops'' or 'laptop's'?
Suggestion: laptops'; laptop's
... I am unhappy with this purchase as the laptops functionality does not meet the specifi...
^^^^^^^
Line 9, column 67, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'laptops'' or 'laptop's'?
Suggestion: laptops'; laptop's
...confirmation and a video showcasing the laptops performance issues for your reference. ...
^^^^^^^
Transition Words or Phrases used:
but, if, so, therefore, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 11.0 3.85567010309 285% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1087.0 937.175257732 116% => OK
No of words: 202.0 206.0 98% => OK
Chars per words: 5.38118811881 4.54256449028 118% => OK
Fourth root words length: 3.76996954942 3.78020617076 100% => OK
Word Length SD: 3.28514866405 2.54303337028 129% => OK
Unique words: 137.0 127.690721649 107% => OK
Unique words percentage: 0.678217821782 0.622605031667 109% => OK
syllable_count: 333.0 290.88556701 114% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 32.107622277 44.8134815571 72% => OK
Chars per sentence: 83.6153846154 76.5299724578 109% => OK
Words per sentence: 15.5384615385 16.8248392259 92% => OK
Discourse Markers: 2.15384615385 4.34317383033 50% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.233784519243 0.216113520407 108% => OK
Sentence topic coherence: 0.0686737002487 0.0766984524023 90% => OK
Sentence topic coherence SD: 0.0538935265017 0.0603063233224 89% => OK
Paragraph topic coherence: 0.124060441494 0.12726935374 97% => OK
Paragraph topic coherence SD: 0.0810401463008 0.0580467560999 140% => OK
Essay readability:
automated_readability_index: 11.7 8.37731958763 140% => OK
flesch_reading_ease: 56.25 70.7449484536 80% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 13.63 8.71597938144 156% => OK
dale_chall_readability_score: 9.54 7.59969072165 126% => OK
difficult_words: 66.0 41.2886597938 160% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.
Grammar and spelling errors:
Line 1, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear XyZ Company, I trust this letter finds you well. I am...
^^^^^
Line 7, column 40, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'laptops'' or 'laptop's'?
Suggestion: laptops'; laptop's
... I am unhappy with this purchase as the laptops functionality does not meet the specifi...
^^^^^^^
Line 9, column 67, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'laptops'' or 'laptop's'?
Suggestion: laptops'; laptop's
...confirmation and a video showcasing the laptops performance issues for your reference. ...
^^^^^^^
Transition Words or Phrases used:
but, if, so, therefore, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 11.0 3.85567010309 285% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1087.0 937.175257732 116% => OK
No of words: 202.0 206.0 98% => OK
Chars per words: 5.38118811881 4.54256449028 118% => OK
Fourth root words length: 3.76996954942 3.78020617076 100% => OK
Word Length SD: 3.28514866405 2.54303337028 129% => OK
Unique words: 137.0 127.690721649 107% => OK
Unique words percentage: 0.678217821782 0.622605031667 109% => OK
syllable_count: 333.0 290.88556701 114% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 32.107622277 44.8134815571 72% => OK
Chars per sentence: 83.6153846154 76.5299724578 109% => OK
Words per sentence: 15.5384615385 16.8248392259 92% => OK
Discourse Markers: 2.15384615385 4.34317383033 50% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.233784519243 0.216113520407 108% => OK
Sentence topic coherence: 0.0686737002487 0.0766984524023 90% => OK
Sentence topic coherence SD: 0.0538935265017 0.0603063233224 89% => OK
Paragraph topic coherence: 0.124060441494 0.12726935374 97% => OK
Paragraph topic coherence SD: 0.0810401463008 0.0580467560999 140% => OK
Essay readability:
automated_readability_index: 11.7 8.37731958763 140% => OK
flesch_reading_ease: 56.25 70.7449484536 80% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 13.63 8.71597938144 156% => OK
dale_chall_readability_score: 9.54 7.59969072165 126% => OK
difficult_words: 66.0 41.2886597938 160% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.