You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
• describe the problem with the equipment
• explain what happened when you phoned the shop
• say what you would like the manager to do.
Dear Sir/Madam,
I am writing to express my dissatisfaction with a recent purchase at your shop in South-Delhi.
I bought a vacuum cleaner of Phillips brand in 15th February 2018. However, the vacuum cleaner stopped working after 3 days of using it. On the first two days it made some loud noise and eventually stopped working on the next day, which is very disappointing experience with this product.
I made a telephonic call to your outlet, as I was informed at the time of purchase that any technical problems will be resolved in 48 hours. However, it has been 4 days since I have logged the complaint but no technician has come to my house to check the vacuum cleaner.
As per the terms and conditions mentioned on the invoice statement, I am entitled to return the product work full refund within 30 days of purchase. Hence, I would like you to resolve the issue at the earliest or initiate the return process. Do let me know where I have to submit the faulty product and when the refund will be processed.
I look forward to your response.
Your sincerely,
Ajay Kumar
Transition Words or Phrases used:
but, first, hence, however, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 22.0 32.9175257732 67% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 903.0 937.175257732 96% => OK
No of words: 192.0 206.0 93% => More content wanted.
Chars per words: 4.703125 4.54256449028 104% => OK
Fourth root words length: 3.72241943641 3.78020617076 98% => OK
Word Length SD: 2.69945962153 2.54303337028 106% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.651041666667 0.622605031667 105% => OK
syllable_count: 269.1 290.88556701 93% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 42.1498703468 44.8134815571 94% => OK
Chars per sentence: 82.0909090909 76.5299724578 107% => OK
Words per sentence: 17.4545454545 16.8248392259 104% => OK
Discourse Markers: 3.27272727273 4.34317383033 75% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.151516017585 0.216113520407 70% => OK
Sentence topic coherence: 0.0546695077835 0.0766984524023 71% => OK
Sentence topic coherence SD: 0.0391381101281 0.0603063233224 65% => OK
Paragraph topic coherence: 0.0840287073143 0.12726935374 66% => OK
Paragraph topic coherence SD: 0.0443772156066 0.0580467560999 76% => OK
Essay readability:
automated_readability_index: 9.4 8.37731958763 112% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.68 8.71597938144 111% => OK
dale_chall_readability_score: 8.18 7.59969072165 108% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.