You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
- Describe the problem with the equipment
- Explain what happened when you phoned the shop
- Say what you would like the manager to do.
Dear sir or madam,
I bought a rice cooker at your shop a few days ago, however there some problems with the equipment that make me fall to use it. In my opinion, the problem could come from the electrical cable, since there are not any signals when I plug the machine to the power. I tried different power sockets but nothing changed.
Yesterday I called your shop to claim about such situation. Your staff whose name is Lisa tried to explain that this is my fault to connect to the wrong voltage. In fact I had checked carefully before told her that this was not the cause. She didn’t give any addition instruction but just said that all equipment had been verified at good condition before being delivered to client and in any case I should contact the manufactory.
Since your answer didn’t satisfy me, I decided to write you this letter to ask about your after sale services. It is highly appreciate if you could send a technical staff to check the status of the cooker. Since the problem may come from the electric cable, please remind your staff to bring another backup one.
Hopefully this letter could reach you attention and I’m looking forward to a quickly action from your side.
Yours faithfully,
Grammar and spelling errors:
Line 4, column 130, Rule ID: BEEN_PART_AGREEMENT[2]
Message: Consider using a past participle here: 'appreciated'.
Suggestion: appreciated
... your after sale services. It is highly appreciate if you could send a technical staff to ...
^^^^^^^^^^
Line 5, column 81, Rule ID: A_RB_NN[1]
Message: You used an adverb ('quickly') instead an adjective, or a noun ('action') instead of another adjective.
...tention and I'm looking forward to a quickly action from your side. Yours faithfully, ...
^^^^^^^^^^^^^^^^
Transition Words or Phrases used:
but, however, if, look, may, so, in fact, mind you, in any case, in my opinion
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1020.0 937.175257732 109% => OK
No of words: 216.0 206.0 105% => OK
Chars per words: 4.72222222222 4.54256449028 104% => OK
Fourth root words length: 3.83365862548 3.78020617076 101% => OK
Word Length SD: 2.35629501554 2.54303337028 93% => OK
Unique words: 140.0 127.690721649 110% => OK
Unique words percentage: 0.648148148148 0.622605031667 104% => OK
syllable_count: 311.4 290.88556701 107% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 5.0 1.44329896907 346% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 45.3213066155 44.8134815571 101% => OK
Chars per sentence: 92.7272727273 76.5299724578 121% => OK
Words per sentence: 19.6363636364 16.8248392259 117% => OK
Discourse Markers: 7.09090909091 4.34317383033 163% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.250346994234 0.216113520407 116% => OK
Sentence topic coherence: 0.0862353654572 0.0766984524023 112% => OK
Sentence topic coherence SD: 0.0590283050592 0.0603063233224 98% => OK
Paragraph topic coherence: 0.147058174248 0.12726935374 116% => OK
Paragraph topic coherence SD: 0.0318883067556 0.0580467560999 55% => OK
Essay readability:
automated_readability_index: 10.6 8.37731958763 127% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 10.1 8.71597938144 116% => OK
dale_chall_readability_score: 7.65 7.59969072165 101% => OK
difficult_words: 42.0 41.2886597938 102% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.