You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase.
Write a letter to the supermarket manager explaining what has happened. Tell the manager how you feel about the error and tell the manager what you would like him/her to do about it.
Write at least 150 words.
Dear Sir or Madam,
I am writing this letter to raise concern with regards to the invoice about the items purchased from your supermarket.
Let me explain you in more detail. I have visited your shopping store to purchase some home stuffs. While at the billing counter, I was busy in packing the items in my bag, I didn’t go through the bill which is generated. However, when I reached home, I saw there were additional charges of deodrant and T-shirt, is imprinted on the bill, which I have not purchased and it is not in my bag too.
After going through this scenario, I felt, I have been cheated as the clerk has charged me additional money, because I was not alert during the checkout.
I would request you to look into this matter and refund the additional money, which I have paid for. I am attaching the Invoice with this letter and Invoice number is XYZ123, dated on 27th July 2019. I would also recommend to train your staff and check if there is any error in your billing software, to avoid more customer complaints.
I will be waiting for your response.
Yours faithfully,
Tim Frank
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-29 | sohailahmad | 84 | view |
| 2019-12-12 | puneetparul | 87 | view |
| 2019-12-12 | puneetparul | 73 | view |
| 2019-12-12 | puneetparul | 89 | view |
| 2019-12-12 | puneetparul | 73 | view |
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Grammar and spelling errors:
Line 9, column 201, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ber is XYZ123, dated on 27th July 2019. I would also recommend to train your staf...
^
Line 9, column 214, Rule ID: ADMIT_ENJOY_VB[1]
Message: This verb is used with the gerund form: 'recommend training'.
Suggestion: recommend training
..., dated on 27th July 2019. I would also recommend to train your staff and check if there is any er...
^^^^^^^^^^^^^^^^^^
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...e, to avoid more customer complaints. I will be waiting for your response. Yo...
^
Transition Words or Phrases used:
also, however, if, look, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 0.0 3.85567010309 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 919.0 937.175257732 98% => OK
No of words: 198.0 206.0 96% => OK
Chars per words: 4.64141414141 4.54256449028 102% => OK
Fourth root words length: 3.75116612262 3.78020617076 99% => OK
Word Length SD: 2.46533460339 2.54303337028 97% => OK
Unique words: 124.0 127.690721649 97% => OK
Unique words percentage: 0.626262626263 0.622605031667 101% => OK
syllable_count: 272.7 290.88556701 94% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 48.7947294268 44.8134815571 109% => OK
Chars per sentence: 83.5454545455 76.5299724578 109% => OK
Words per sentence: 18.0 16.8248392259 107% => OK
Discourse Markers: 3.09090909091 4.34317383033 71% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.201252679125 0.216113520407 93% => OK
Sentence topic coherence: 0.0735603290355 0.0766984524023 96% => OK
Sentence topic coherence SD: 0.0484224610772 0.0603063233224 80% => OK
Paragraph topic coherence: 0.0939404771791 0.12726935374 74% => OK
Paragraph topic coherence SD: 0.0487337090919 0.0580467560999 84% => OK
Essay readability:
automated_readability_index: 9.4 8.37731958763 112% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 9.34 8.71597938144 107% => OK
dale_chall_readability_score: 7.88 7.59969072165 104% => OK
difficult_words: 42.0 41.2886597938 102% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.