You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
Hello Mr. Watson,
This letter regards my disapproval for the dinner I had with my wife yesterday at your 'Grand Hyatt' restaurant in Padder Street.
I want to state that yesterday was my 25th Anniversary where My wife and I were expecting no less than a perfect meal and the greatest time together. Needless to say, it was an extraordinary occasion for us as it brought our silver anniversary but to say the least we were severely disappointed.
To begin with, there was a shortage of waiters and we needed to wait for a good long 45min. Once a waiter arrived, he was extremely rude to my wife. He was in a rush to serve another customer and was just not paying any heed to us which was extremely disturbing. Despite all this, when finally food arrived after another wait for 35 min, it was incomplete and raw. It was so disheartening to see our anniversary getting ruined which could have been the best day of our lives.
I would sincerely hope that you would take immediate actions to work towards customer hospitability for your restaurant. You must run a beginners class for all waiters for basic etiquette and manners. They should be taught to behave much more politely and patiently with all customers.
I seriously hope that all this makes sense to you and you start looking into immediate actions. Though it has left a sour taste in our hearts but it would save you lots of future customers.
Thanks,
Jack Nicolson
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Transition Words or Phrases used:
but, finally, if, look, so, to begin with
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 0.0 3.85567010309 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1191.0 937.175257732 127% => OK
No of words: 253.0 206.0 123% => OK
Chars per words: 4.70750988142 4.54256449028 104% => OK
Fourth root words length: 3.98822939669 3.78020617076 106% => OK
Word Length SD: 2.63668065246 2.54303337028 104% => OK
Unique words: 160.0 127.690721649 125% => OK
Unique words percentage: 0.632411067194 0.622605031667 102% => OK
syllable_count: 364.5 290.88556701 125% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 33.7632815892 44.8134815571 75% => OK
Chars per sentence: 85.0714285714 76.5299724578 111% => OK
Words per sentence: 18.0714285714 16.8248392259 107% => OK
Discourse Markers: 2.92857142857 4.34317383033 67% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.161571078523 0.216113520407 75% => OK
Sentence topic coherence: 0.0533144254955 0.0766984524023 70% => OK
Sentence topic coherence SD: 0.0555755207933 0.0603063233224 92% => OK
Paragraph topic coherence: 0.103912886408 0.12726935374 82% => OK
Paragraph topic coherence SD: 0.0639968065152 0.0580467560999 110% => OK
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 9.74 8.71597938144 112% => OK
dale_chall_readability_score: 7.46 7.59969072165 98% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.