You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
Dear Sir or Madam,
I am writing this letter to bring to your notice some expensive purchases that are mentioned in my credit card statement which were not done by me.
Let me first introduce myself. I am Madhulika, a customer of MG road branch of Axis bank. I have been using this credit card for almost five years. This credit card was issued to me by my company HPL. I have been traveling for the past one month on some company business and was out of the station. Again, the company had issued me another card for my travel purposes, therefore, this card was not at all used in the past month.
Coming to the expenses mentioned in the statement, they all are from a mall Pheonix, which 30 km far from my residence, The items purchased are electronic items like television, fridge, washing machine, and air conditioner. I not only already have these items at my home, but also I find it extremely illogical to purchase these items again from a place that is very far. Also, the items that I had purchased three years back were from the same credit card and can be checked in my statement. However, the items mentioned in my current bill are not purchased by me. Adding to my above points, I could not have purchased these items as I was in some other city at the time of purchase.
Lastly, I had checked with the shop in the phoenix mall, that on the particular days mentioned in the statement, there was no purchase of these items. Therefore, either when generating the bill there has been some mix-up with other customers, or the bill generated itself is incorrect. I would like you to investigate this matter internally and provide me with an updated copy of the statement. Furthermore, would like to request you to issue me a new card with the same plan as soon as possible.
Yours sincerely,
Madhulika Banerji
Transition Words or Phrases used:
also, but, first, furthermore, however, lastly, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 17.0 7.48453608247 227% => Less to be verbs wanted.
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 47.0 32.9175257732 143% => Less pronouns wanted
Preposition: 46.0 26.3917525773 174% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1496.0 937.175257732 160% => OK
No of words: 329.0 206.0 160% => Less content wanted.
Chars per words: 4.54711246201 4.54256449028 100% => OK
Fourth root words length: 4.25891501996 3.78020617076 113% => OK
Word Length SD: 2.49754454853 2.54303337028 98% => OK
Unique words: 172.0 127.690721649 135% => OK
Unique words percentage: 0.522796352584 0.622605031667 84% => More unique words wanted or less content wanted.
syllable_count: 484.2 290.88556701 166% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 5.0 0.824742268041 606% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 17.0 12.6804123711 134% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 49.9311636883 44.8134815571 111% => OK
Chars per sentence: 88.0 76.5299724578 115% => OK
Words per sentence: 19.3529411765 16.8248392259 115% => OK
Discourse Markers: 3.58823529412 4.34317383033 83% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 8.0 3.94845360825 203% => Less facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.212514058016 0.216113520407 98% => OK
Sentence topic coherence: 0.0701052858303 0.0766984524023 91% => OK
Sentence topic coherence SD: 0.0502605147432 0.0603063233224 83% => OK
Paragraph topic coherence: 0.137724708145 0.12726935374 108% => OK
Paragraph topic coherence SD: 0.0485722027758 0.0580467560999 84% => OK
Essay readability:
automated_readability_index: 9.7 8.37731958763 116% => OK
flesch_reading_ease: 60.65 70.7449484536 86% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 9.11 8.71597938144 105% => OK
dale_chall_readability_score: 7.46 7.59969072165 98% => OK
difficult_words: 60.0 41.2886597938 145% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.