You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
• give details of what went wrong
• explain what you had to do to overcome the problem at the time
• say what action you would like the manager to take
You should write at least 150 words.
Dear Sir,
I am writing to you regarding the problem that I faced in your hotel, Taratala Hotel, in my last stay from 23rd Mar’18 to 25th Mar’18. I have visited Kolkata to attend one of my official meeting and booked your hotel after seeing review in “Makemytrip.com”. Despite good rating, my experience was not superb due to the fact that air conditioning system of my room was not running properly.
I had complained your hotel management during that period but they did not give proper response. Later in the morning of 25th Mar’18 I had to change my hotel.
It is my gentle request to you to look into this matter and take action on your hotel staff so that this kind of complain never raise again as in hotel business customer satisfaction is main. Moreover, you should organized training for your members on soft skills.
Hope you will take prompt action. Thanks in anticipation.
Yours faithfully,
Bibhu
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-24 | vu hong ngoc | 70 | view |
| 2019-12-10 | dadhichdev | 56 | view |
| 2019-11-27 | amanda.mosby | 87 | view |
| 2019-11-16 | smiley | 67 | view |
| 2019-10-30 | olParya | 78 | view |
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Transition Words or Phrases used:
but, look, moreover, regarding, so, kind of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 792.0 937.175257732 85% => OK
No of words: 159.0 206.0 77% => More content wanted.
Chars per words: 4.98113207547 4.54256449028 110% => OK
Fourth root words length: 3.55098862472 3.78020617076 94% => OK
Word Length SD: 3.13197443701 2.54303337028 123% => OK
Unique words: 109.0 127.690721649 85% => More unique words wanted.
Unique words percentage: 0.685534591195 0.622605031667 110% => OK
syllable_count: 234.0 290.88556701 80% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 55.5410658882 44.8134815571 124% => OK
Chars per sentence: 79.2 76.5299724578 103% => OK
Words per sentence: 15.9 16.8248392259 95% => OK
Discourse Markers: 4.3 4.34317383033 99% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.237946931257 0.216113520407 110% => OK
Sentence topic coherence: 0.0859506627355 0.0766984524023 112% => OK
Sentence topic coherence SD: 0.0478799320989 0.0603063233224 79% => OK
Paragraph topic coherence: 0.12987175616 0.12726935374 102% => OK
Paragraph topic coherence SD: 0.0585541272497 0.0580467560999 101% => OK
Essay readability:
automated_readability_index: 10.0 8.37731958763 119% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 11.31 8.71597938144 130% => OK
dale_chall_readability_score: 8.15 7.59969072165 107% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.