You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee. In your letter, express:
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
Dear Sir/Madadm,
I am writing this letter to register a complain on the quality of services that I have received from your company staff last week when I've decided to purchase a laptop from your electronic shop. On November 26th, I went to your store in order to buy a new laptop since mine getting old, and I was seeking for a technical consultation by one of your employees about what device might match my preferences, unfortunately, nobody helped me correctly and even their behaviour was too unprofessional and rude.
The employees that i met at that day have extremely poor behaviour and they were treating most of the cutsomers like that. they firstly have insufficient product knowledge as most of the times they told clients to read the labels for more clarifications. Secondly, they were talking loudly too much and not caring about our inquiries. Many people indeed have left the shop with very bad feelings.
Therefore, I was so disappointed with such a negative attitude from your workers. However, as far as I know you always care about having a great reputation. Thus, I am expecting you to retrain your staff adequately in terms of helping customers and be more professional and polite.
I hope that you will address such crucial concerns as soon as possible to maintain your reputation among other companies.
Best regards
Bilal
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Grammar and spelling errors:
Line 1, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madadm, I am writing this letter to register a c...
^^^^^^
Line 3, column 38, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
... I am writing this letter to register a complain on the quality of services that I have ...
^^^^^^^^^^
Line 3, column 136, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: I've
... from your company staff last week when Ive decided to purchase a laptop from your ...
^^^
Line 3, column 506, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...aviour was too unprofessional and rude. The employees that i met at that day hav...
^^^^^^^
Line 6, column 20, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...nal and rude. The employees that i met at that day have extremely poor beh...
^
Line 6, column 124, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: They
...eating most of the cutsomers like that. they firstly have insufficient product knowl...
^^^^
Line 11, column 13, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... among other companies. Best regards Bilal
^^^
Line 12, column 6, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ther companies. Best regards Bilal
^^^^^^^^
Transition Words or Phrases used:
first, firstly, however, if, second, secondly, so, therefore, thus, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1138.0 937.175257732 121% => OK
No of words: 228.0 206.0 111% => OK
Chars per words: 4.99122807018 4.54256449028 110% => OK
Fourth root words length: 3.88582923847 3.78020617076 103% => OK
Word Length SD: 2.83077936057 2.54303337028 111% => OK
Unique words: 153.0 127.690721649 120% => OK
Unique words percentage: 0.671052631579 0.622605031667 108% => OK
syllable_count: 349.2 290.88556701 120% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 76.1866997785 44.8134815571 170% => OK
Chars per sentence: 103.454545455 76.5299724578 135% => OK
Words per sentence: 20.7272727273 16.8248392259 123% => OK
Discourse Markers: 6.63636363636 4.34317383033 153% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 8.0 2.54639175258 314% => Less language errors wanted.
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.269863133676 0.216113520407 125% => OK
Sentence topic coherence: 0.0811506274379 0.0766984524023 106% => OK
Sentence topic coherence SD: 0.0733829709442 0.0603063233224 122% => OK
Paragraph topic coherence: 0.140093225894 0.12726935374 110% => OK
Paragraph topic coherence SD: 0.061105439751 0.0580467560999 105% => OK
Essay readability:
automated_readability_index: 12.4 8.37731958763 148% => OK
flesch_reading_ease: 59.64 70.7449484536 84% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 11.66 8.71597938144 134% => OK
dale_chall_readability_score: 8.71 7.59969072165 115% => OK
difficult_words: 59.0 41.2886597938 143% => OK
linsear_write_formula: 19.0 8.62886597938 220% => Linsear_write_formula is high.
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.