A telephone company made a mistake about sending your bill to the wrong address. Write a letter to the account manager to complain and explain - what problem this caused - what do you would like them to do
Dear Sir,
I am writing a letter to convey my disappointment with the delivery of my monthly internet bill to the wrong address, as a result, I have suffered a lot including the disconnection of my internet service and late payment charges.
Let me explain to you in more detail. This month, I didn’t receive my internet bill on the 1st day of the month as it used to be because one of your staff members wrongly handed over my bill to the resident of house number 18AA block whilst my house number is 18A block. I have got to know about it when I went to AA block nearby house no. 18AA for an early morning walk in the park and the respected owner of the house handed over the bill to me as we knew each other’s well.
Due to the above mistake of your staff, I wasn’t able to deposit the bill on time, as a result, my internet connection got disconnected because of non-payment and I have been charged a late payment fee of $50 in my new bill to reactive my connection.
I would request you to please ask your account department to re-issue the new bill without late payment charges to deposit as it was your staff fault to send the bill to another house.
I look forward to hearing from you soon.
Yours faithfully,
Matty
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2021-01-02 | parabshreyas | 73 | view |
| 2019-12-16 | sohailahmad | 86 | view |
| 2019-09-05 | Had kaur | 91 | view |
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Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir, I am writing a letter to submit my compl...
^^^^^^^
Transition Words or Phrases used:
look, so, therefore, whereas, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 1.0 5.05154639175 20% => More conjunction wanted.
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 34.0 26.3917525773 129% => OK
Nominalization: 10.0 3.85567010309 259% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 861.0 937.175257732 92% => OK
No of words: 188.0 206.0 91% => More content wanted.
Chars per words: 4.57978723404 4.54256449028 101% => OK
Fourth root words length: 3.70287850203 3.78020617076 98% => OK
Word Length SD: 2.77781317567 2.54303337028 109% => OK
Unique words: 108.0 127.690721649 85% => More unique words wanted.
Unique words percentage: 0.574468085106 0.622605031667 92% => More unique words wanted or less content wanted.
syllable_count: 256.5 290.88556701 88% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 56.2792859291 44.8134815571 126% => OK
Chars per sentence: 95.6666666667 76.5299724578 125% => OK
Words per sentence: 20.8888888889 16.8248392259 124% => OK
Discourse Markers: 4.55555555556 4.34317383033 105% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.160815961372 0.216113520407 74% => OK
Sentence topic coherence: 0.0691539433845 0.0766984524023 90% => OK
Sentence topic coherence SD: 0.068000556535 0.0603063233224 113% => OK
Paragraph topic coherence: 0.101488071268 0.12726935374 80% => OK
Paragraph topic coherence SD: 0.0460276669768 0.0580467560999 79% => OK
Essay readability:
automated_readability_index: 10.6 8.37731958763 127% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.28 8.71597938144 106% => OK
dale_chall_readability_score: 7.23 7.59969072165 95% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.