You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
introduce yourself
explain the problem
and state what action you would like from the company
Dear Sir/Madam,
I am writing to express my dissatisfaction with a problem with your customer service.
The first thing I would like to draw your attention to is the issue that requires your treatment. I am a student at Lotus University in London and would like to watch movies at home. I have purchased a television for a week to meet my requirement. However, the quality of it didn't live up to my expectations. When I went home, I realized that it didn't work properly. Then, I contacted your customer service but I didn't receive any help.
Under the circumstances, I feel that an apology should be offered. Furthermore, I would like you to look into this matter, and let me know your decision. I would be grateful if you could resolve this issue as soon as possible because I will be in need of the television two days later.
I look forward to hearing from you.
Yours faithfully,
Anna.
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Grammar and spelling errors:
Line 5, column 276, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...requirement. However, the quality of it didnt live up to my expectations. When I went...
^^^^^
Line 5, column 347, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...s. When I went home, I realized that it didnt work properly. Then, I contacted your c...
^^^^^
Line 5, column 414, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...I contacted your customer service but I didnt receive any help. Under the circums...
^^^^^
Transition Words or Phrases used:
but, first, furthermore, however, if, look, so, then, i feel
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 8.0 4.92783505155 162% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 753.0 937.175257732 80% => OK
No of words: 160.0 206.0 78% => More content wanted.
Chars per words: 4.70625 4.54256449028 104% => OK
Fourth root words length: 3.55655882008 3.78020617076 94% => OK
Word Length SD: 2.8808025683 2.54303337028 113% => OK
Unique words: 103.0 127.690721649 81% => More unique words wanted.
Unique words percentage: 0.64375 0.622605031667 103% => OK
syllable_count: 230.4 290.88556701 79% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 28.0092990511 44.8134815571 63% => OK
Chars per sentence: 62.75 76.5299724578 82% => OK
Words per sentence: 13.3333333333 16.8248392259 79% => OK
Discourse Markers: 5.0 4.34317383033 115% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.220189940239 0.216113520407 102% => OK
Sentence topic coherence: 0.0737798426205 0.0766984524023 96% => OK
Sentence topic coherence SD: 0.0584328453667 0.0603063233224 97% => OK
Paragraph topic coherence: 0.127150516686 0.12726935374 100% => OK
Paragraph topic coherence SD: 0.0347773944407 0.0580467560999 60% => OK
Essay readability:
automated_readability_index: 7.4 8.37731958763 88% => Automated_readability_index is low.
flesch_reading_ease: 75.2 70.7449484536 106% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.0 7.45979381443 80% => OK
coleman_liau_index: 9.45 8.71597938144 108% => OK
dale_chall_readability_score: 7.34 7.59969072165 97% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.