Dear Sir or Madam,
I would like to express my regret at having denied in your restaurant on 20th June. Unfortunately, last night, I invited my colleagues to your restaurant to treat them as I promoted in the office. Although I reserved a table in advance on 18th June, we waited for more than 30 minutes to find a free table. Furthermore, the main meal I ordered beforehand was not available in the menu.
Worse still, I complained about the miserable condition but the manager staff started arguing and yelling in front of my friends and other customers. Definitely, the situation made me embarrassed. Anyway, we left the restaurant without eating anything.
As I paid the money of meal in advance, I insist on getting a refund of full amount I paid. Moreover, I recommend you to talk with your customer service and ask them to treat your customers in a better way. Otherwise, Sooner or later you will miss your customers.
I hope you can fix it soon.
Best regards,
Elham Tom
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Grammar and spelling errors:
Line 6, column 14, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...hope you can fix it soon. Best regards, Elham Tom
^^^
Transition Words or Phrases used:
anyway, but, furthermore, moreover, so, still
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 1.0 7.48453608247 13% => More to be verbs wanted.
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 0.0 3.03092783505 0% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 815.0 937.175257732 87% => OK
No of words: 173.0 206.0 84% => More content wanted.
Chars per words: 4.71098265896 4.54256449028 104% => OK
Fourth root words length: 3.62669911048 3.78020617076 96% => OK
Word Length SD: 2.7646861652 2.54303337028 109% => OK
Unique words: 119.0 127.690721649 93% => More unique words wanted.
Unique words percentage: 0.687861271676 0.622605031667 110% => OK
syllable_count: 252.9 290.88556701 87% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 37.2726441241 44.8134815571 83% => OK
Chars per sentence: 67.9166666667 76.5299724578 89% => OK
Words per sentence: 14.4166666667 16.8248392259 86% => OK
Discourse Markers: 3.75 4.34317383033 86% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.170993589073 0.216113520407 79% => OK
Sentence topic coherence: 0.0530849838685 0.0766984524023 69% => OK
Sentence topic coherence SD: 0.0537808609531 0.0603063233224 89% => OK
Paragraph topic coherence: 0.100749547236 0.12726935374 79% => OK
Paragraph topic coherence SD: 0.0500037947604 0.0580467560999 86% => OK
Essay readability:
automated_readability_index: 8.0 8.37731958763 95% => OK
flesch_reading_ease: 65.73 70.7449484536 93% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.45 8.71597938144 108% => OK
dale_chall_readability_score: 8.44 7.59969072165 111% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.