You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy. Write a letter to the store manager, explaining
the problems you have had.
Ask for a refund or exchange on the item.
Dear Manager,
I am writing to express my dissatisfaction with your policy in terms of the possibility of returning or replacing damaged products.
Last week I bought a scarf from your store. When I opened the pack, I noticed that there is a small hole in the middle of it. Since it would not be repairable, I decided to return it and replace it with a new one.
Unfortunately, the assistance who introduced to me as a responsible for these type of matters, told me, according to shop policies, it is not possible, which was really disappointing. As you can see in attached receipt, it is an expensive scarf.
I would like to draw to your attention and I believe the best way to rectify this situation is either refund the price of the scarf or replacing it with a new one, since the mentioned scarf is useless.
I hope this situation will receive your immediate attention.
Yours Sincerely,
Yalda Asgari.
Grammar and spelling errors:
Line 1, column 14, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Manager, I am writing to express my dissatisfacti...
^^^
Line 5, column 246, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ched receipt, it is an expensive scarf. I would like to draw to your attention a...
^^^^^
Line 10, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...immediate attention. Yours Sincerely, Yalda Asgari.
^^^
Transition Words or Phrases used:
if, really
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 761.0 937.175257732 81% => OK
No of words: 161.0 206.0 78% => More content wanted.
Chars per words: 4.72670807453 4.54256449028 104% => OK
Fourth root words length: 3.56210296601 3.78020617076 94% => OK
Word Length SD: 2.93505700515 2.54303337028 115% => OK
Unique words: 105.0 127.690721649 82% => More unique words wanted.
Unique words percentage: 0.652173913043 0.622605031667 105% => OK
syllable_count: 242.1 290.88556701 83% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 58.5189638989 44.8134815571 131% => OK
Chars per sentence: 84.5555555556 76.5299724578 110% => OK
Words per sentence: 17.8888888889 16.8248392259 106% => OK
Discourse Markers: 1.11111111111 4.34317383033 26% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.194383604022 0.216113520407 90% => OK
Sentence topic coherence: 0.0665265709812 0.0766984524023 87% => OK
Sentence topic coherence SD: 0.0498060712471 0.0603063233224 83% => OK
Paragraph topic coherence: 0.0901707099273 0.12726935374 71% => OK
Paragraph topic coherence SD: 0.0500554037598 0.0580467560999 86% => OK
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.86 8.71597938144 113% => OK
dale_chall_readability_score: 8.01 7.59969072165 105% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.