You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter•describe the problem•say how you feel about this•
Dear The Customer Service Manager,
I am writing this letter to complain about the shoe i bought from your online store yesterday.
it was a pair of brown, 42-sized Nike costing me $120 including taxes and delivery to my home address. However, when the parcel arrived my door this morning, i opened the package and found totally different shoes. What i received were black shoes and its size were 36. Moreover, it was not Nike brand, instead the shoes were of an unknown brand, possibly from China.
I completely disappointed with this purchase, which should be a gift to my daughter on her birthday today. Right now, I am not sure where the fault comes from, but I am going to send this parcel back to you and i would like to ask you to send a replacement as urgent as possible. Otherwise, please refund if the goods I ordered are out of stock.
I look forward to receiving your prompt response.
Your faithfully,
Tuan
- You ordered a new chequebook from your bank two weeks ago but you have received nothing.Write a letter to the manager complaining about the bad service. Say when and how you ordered the chequebook. Ask how much longer you will have to wait and ask the man 87
- You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter•describe the problem•say how you feel about this• 73
- You are attending a night course in the school you are not happy with some parts of the course Write a letter to the school director about this In your letter you should tell what course you are studying what things you are not happy about what you expect 84
- Some people are of the opinion that being highly qualified is the only way to ensure a well-paying job. While others believe that having work experience is the best way to get a well-paying job.Discuss both views and give your opinion. 89
- you were hurt in a minor accident inside the a super market, and you wish to complain to the supermarket.write a letter to manger of the super market. In your letter1. say who you are2. give details about the accident3. suggest how the supermarket could p 73
Grammar and spelling errors:
Line 5, column 53, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... this letter to complain about the shoe i bought from your online store yesterday...
^
Line 9, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...from your online store yesterday. it was a pair of brown, 42-sized Nike cost...
^^
Line 9, column 157, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...he parcel arrived my door this morning, i opened the package and found totally di...
^
Line 9, column 218, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...and found totally different shoes. What i received were black shoes and its size ...
^
Line 13, column 212, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...ing to send this parcel back to you and i would like to ask you to send a replace...
^
Line 13, column 347, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...f the goods I ordered are out of stock. I look forward to receiving your prompt ...
^^^^^^^
Transition Words or Phrases used:
but, however, if, look, moreover
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 781.0 937.175257732 83% => OK
No of words: 165.0 206.0 80% => More content wanted.
Chars per words: 4.73333333333 4.54256449028 104% => OK
Fourth root words length: 3.58402463422 3.78020617076 95% => OK
Word Length SD: 2.48274855836 2.54303337028 98% => OK
Unique words: 114.0 127.690721649 89% => More unique words wanted.
Unique words percentage: 0.690909090909 0.622605031667 111% => OK
syllable_count: 228.6 290.88556701 79% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 41.8879457601 44.8134815571 93% => OK
Chars per sentence: 78.1 76.5299724578 102% => OK
Words per sentence: 16.5 16.8248392259 98% => OK
Discourse Markers: 3.2 4.34317383033 74% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.214385589404 0.216113520407 99% => OK
Sentence topic coherence: 0.0674769148984 0.0766984524023 88% => OK
Sentence topic coherence SD: 0.072060327994 0.0603063233224 119% => OK
Paragraph topic coherence: 0.109967808618 0.12726935374 86% => OK
Paragraph topic coherence SD: 0.0742792747675 0.0580467560999 128% => OK
Essay readability:
automated_readability_index: 9.1 8.37731958763 109% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 9.86 8.71597938144 113% => OK
dale_chall_readability_score: 7.78 7.59969072165 102% => OK
difficult_words: 35.0 41.2886597938 85% => More difficult words wanted.
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.