You recently bought a jacket, but when you got home, you discovered it was
damaged. When you took it back to the store, you were told that merchandise
cannot be returned.
Write a letter to the store manager. In your letter
• describe the problem with the jacket.
• explain what happened when you tried to return it.
• say what you would like the manager to do.
Dear Sir/Madam,
I am writing this letter to express the disappointment towards the service I have received at your store on York Lane, Downtown.
Recently, I have visited your store to purchase some apparels for the office trip. When I reached home and try to put clothes in the traveller bag, I saw a hole in the jacket which is black in color and was in discounted section. I went back to the store to return it but they refused to accept it as per their policy for discounted item and recommended me to talk to you.
Despite of being a regular customer, your store staff didn't give me any options for the refund. However, the refund is not neccessary for this, but could I exchange with any other merchandise of the same price.
As I will be leaving in next week for the office trip, I request you to please look into this complaint on urgent basis.
I am looking forward to hearing from you soon.
Your's Sincerely
Apoorva Chikara
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-03-17 | pinal.joshi | 78 | view |
| 2020-02-29 | apoorvachikara18 | 73 | view |
| 2020-02-29 | apoorvachikara18 | view | |
| 2020-02-29 | apoorvachikara18 | view | |
| 2019-11-20 | vineeta | 88 | view |
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Grammar and spelling errors:
Line 3, column 36, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
..., I am writing this letter to express the disappointment towards the service I...
^^
Line 5, column 185, Rule ID: ADJECTIVE_IN_ATTRIBUTE[1]
Message: A more concise phrase may lose no meaning and sound more powerful.
Suggestion: black
...ag, I saw a hole in the jacket which is black in color and was in discounted section. I went b...
^^^^^^^^^^^^^^
Line 7, column 55, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...ng a regular customer, your store staff didnt give me any options for the refund. How...
^^^^^
Line 13, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...earing from you soon. Yours Sincerely Apoorva Chikara
^^^
Line 14, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...on. Yours Sincerely Apoorva Chikara
^^^^^
Transition Words or Phrases used:
but, however, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 788.0 937.175257732 84% => OK
No of words: 171.0 206.0 83% => More content wanted.
Chars per words: 4.6081871345 4.54256449028 101% => OK
Fourth root words length: 3.61617157096 3.78020617076 96% => OK
Word Length SD: 2.48501545312 2.54303337028 98% => OK
Unique words: 114.0 127.690721649 89% => More unique words wanted.
Unique words percentage: 0.666666666667 0.622605031667 107% => OK
syllable_count: 243.0 290.88556701 84% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 40.0817066737 44.8134815571 89% => OK
Chars per sentence: 87.5555555556 76.5299724578 114% => OK
Words per sentence: 19.0 16.8248392259 113% => OK
Discourse Markers: 2.44444444444 4.34317383033 56% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.2686776717 0.216113520407 124% => OK
Sentence topic coherence: 0.0923169816478 0.0766984524023 120% => OK
Sentence topic coherence SD: 0.0430789412407 0.0603063233224 71% => OK
Paragraph topic coherence: 0.127979857411 0.12726935374 101% => OK
Paragraph topic coherence SD: 0.0469828032305 0.0580467560999 81% => OK
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 9.46 8.71597938144 109% => OK
dale_chall_readability_score: 7.72 7.59969072165 102% => OK
difficult_words: 34.0 41.2886597938 82% => More difficult words wanted.
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.