You recently bought a jacket, but when you got home, you discovered it was
damaged. When you took it back to the store, you were told that merchandise
cannot be returned.
Write a letter to the store manager. In your letter
• describe the problem with the jacket.
• explain what happened when you tried to return it.
• say what you would like the manager to do.
Dear Sir/Madam,
I am writing this letter to express the disappointment with the service I have received at your store on York Lane, Downtown.
Recently, I have visited your store to purchase some apparel for the office trip. When I reached home and try to put clothes in the traveler bag, I saw a hole in the jacket which is black in color and was in discounted section. I went back to the store to return it but they refused to accept it as per their policy for discounted item and recommended me to talk to you.
Despite being a regular customer, your store staff didn't give me any options for the refund. However, the refund is not necessary for this, but could I exchange with any other merchandise of the same price.
As I will be leaving next week for the office trip, I request you to please look into this complaint on an urgent basis.
I am looking forward to hearing from you soon.
Your's Sincerely
Apoorva Chikara
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-03-17 | pinal.joshi | 78 | view |
| 2020-02-29 | apoorvachikara18 | 73 | view |
| 2020-02-29 | apoorvachikara18 | view | |
| 2020-02-29 | apoorvachikara18 | view | |
| 2019-11-20 | vineeta | 88 | view |
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