You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that merchandise cannot be returned.
Write a letter to the store manager. In your letter
Describe the problem with the jacket.
Explain what happened when you tried to return it.
Say what you would like the manager to do.
Dear Sir/ Madam,
I am writing to express my dissatisfaction with regards to a jacket that I have bought recently from your Macy’s store in New York on 1st Nov 2019. I am a regular customer at your store and hold membership as well.
Let me explain the situation in detail. I purchased a leather jacket of Gap brand which is of camel brown colour and size XS (extra-small). However, I did not have much time to check the interior of jacket while buying as I was in a rush. Store Manager said there is discount on my card so I paid for it with my credit card and quickly left the store. After I reached home, I noticed that inner lining of the jacket was ripped at multiple places and zip lock is not working smoothly. this is because I decide to get it exchanged immediately next day.
Initially, I called your toll free number but line was always busy so I had to visit the store in-person to return damaged jacket. The customer Service Representative said that as I bought it on discount so it does not qualify for either replacement as size is out of stock or refund. Moreover, I asked for credit note as per your store’s 30-day return policy but she straight-away refused to do so.
I would request you to kindly tell your staff to exchange it or write a credit note to me if money cannot be refunded. If, for instance you are unable to provide credit note, then please allow me to exchange this detrimental piece with some other clothing item from your store.
I am looking forward to hearing from you for resolution.
Yours faithfully,
James Arthur
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-03-17 | pinal.joshi | 78 | view |
| 2020-02-29 | apoorvachikara18 | 73 | view |
| 2020-02-29 | apoorvachikara18 | view | |
| 2020-02-29 | apoorvachikara18 | view | |
| 2019-11-20 | vineeta | 88 | view |
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Grammar and spelling errors:
Line 5, column 157, Rule ID: DID_BASEFORM[1]
Message: The verb 'did' requires the base form of the verb: 'have'
Suggestion: have
... size XS extra-small, however I did not had much time to check the interior of jack...
^^^
Line 5, column 219, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... the interior of jacket while buying as i was in a rush. store Manager said there...
^
Line 5, column 236, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Store
...jacket while buying as i was in a rush. store Manager said there is discount on my ca...
^^^^^
Line 5, column 481, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: This
...s and zip lock is not working smoothly. this is because I decide to get it exchanged...
^^^^
Line 7, column 85, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...t line was always busy so I had to visit the store in-person to return damaged ja...
^^
Line 9, column 120, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: If
...note to me if money cannot be refunded. if, for instance you are unable to provide...
^^
Transition Words or Phrases used:
but, however, if, look, moreover, so, then, well, while, for instance
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 43.0 32.9175257732 131% => Less pronouns wanted
Preposition: 34.0 26.3917525773 129% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1302.0 937.175257732 139% => OK
No of words: 286.0 206.0 139% => Less content wanted.
Chars per words: 4.55244755245 4.54256449028 100% => OK
Fourth root words length: 4.11236361783 3.78020617076 109% => OK
Word Length SD: 2.60604939929 2.54303337028 102% => OK
Unique words: 174.0 127.690721649 136% => OK
Unique words percentage: 0.608391608392 0.622605031667 98% => OK
syllable_count: 403.2 290.88556701 139% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 49.1872722877 44.8134815571 110% => OK
Chars per sentence: 93.0 76.5299724578 122% => OK
Words per sentence: 20.4285714286 16.8248392259 121% => OK
Discourse Markers: 4.92857142857 4.34317383033 113% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.228691042083 0.216113520407 106% => OK
Sentence topic coherence: 0.0708845456692 0.0766984524023 92% => OK
Sentence topic coherence SD: 0.0514482218382 0.0603063233224 85% => OK
Paragraph topic coherence: 0.126508414891 0.12726935374 99% => OK
Paragraph topic coherence SD: 0.0423943942826 0.0580467560999 73% => OK
Essay readability:
automated_readability_index: 10.2 8.37731958763 122% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.11 8.71597938144 105% => OK
dale_chall_readability_score: 7.78 7.59969072165 102% => OK
difficult_words: 57.0 41.2886597938 138% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.