Issue with internet services, write a letter for the same.

Essay topics:

Issue with internet services, write a letter for the same.

Dear Sir/ Madam,

I am writing to express my dissatisfaction with the internet service that I bought from your company two weeks ago
.

Let me explain the situation. There are major issues with the download speed which is much slower than the 100 Mbps speed package that I opted for. This results in not being able to connect to office network. In addition, network coverage is terrible so one bedroom has no internet effectively, therefore, I have to sit in study room always.

When I reached out to customer care over phone as well as email to lodge a complaint they did not respond promptly. Eventually, they raised a ticket to resolve the issue, however, no action has been taken thus far to resolve the issues that I am facing. I am extremely disappointed with this kind of post-purchase service that is being provided.

Would you kindly send someone over to fix the network coverage and speed issue immediately so that I can work.

Looking forward to hear from you soon for prompt resolution

Your faithfully,

James Gilbert

Votes
Average: 7.3 (1 vote)
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Essays by user vineeta :

Comments

Grammar and spelling errors:
Line 3, column 116, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
... bought from your company two weeks ago
. Let me explain the situation. There ...
^
Line 3, column 116, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: .
... bought from your company two weeks ago
. Let me explain the situation. There ...
^
Line 5, column 59, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
... situation. There are major issues with the download speed which is much slower than the 100...
^^^^^^^^^^^^
Line 5, column 335, Rule ID: ADVERB_WORD_ORDER[3]
Message: The adverb 'always' is usually not used at the end of a sentence.
... therefore, I have to sit in study room always. When I reached out to customer care ...
^^^^^^
Line 11, column 17, Rule ID: ADMIT_ENJOY_VB[7]
Message: This verb is used with the gerund form: 'to hearing'.
Suggestion: to hearing
...y so that I can work. Looking forward to hear from you soon for prompt resolution ...
^^^^^^^

Transition Words or Phrases used:
however, look, so, therefore, thus, well, in addition, kind of, as well as

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 1.0 5.05154639175 20% => More conjunction wanted.
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 4.0 3.85567010309 104% => OK

Performance on vocabulary words:
No of characters: 875.0 937.175257732 93% => OK
No of words: 178.0 206.0 86% => More content wanted.
Chars per words: 4.91573033708 4.54256449028 108% => OK
Fourth root words length: 3.65262427087 3.78020617076 97% => OK
Word Length SD: 2.65220905132 2.54303337028 104% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.691011235955 0.622605031667 111% => OK
syllable_count: 262.8 290.88556701 90% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 33.233266466 44.8134815571 74% => OK
Chars per sentence: 87.5 76.5299724578 114% => OK
Words per sentence: 17.8 16.8248392259 106% => OK
Discourse Markers: 7.4 4.34317383033 170% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.177638363532 0.216113520407 82% => OK
Sentence topic coherence: 0.0545001775142 0.0766984524023 71% => OK
Sentence topic coherence SD: 0.051863385944 0.0603063233224 86% => OK
Paragraph topic coherence: 0.0906331826202 0.12726935374 71% => OK
Paragraph topic coherence SD: 0.0446611603529 0.0580467560999 77% => OK

Essay readability:
automated_readability_index: 10.6 8.37731958763 127% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 10.96 8.71597938144 126% => OK
dale_chall_readability_score: 7.94 7.59969072165 104% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.