You had ordered a piece of equipment online. However, when you received, it was damaged. Send a letter to the manager of the company about these details and what you want the manager to do.
Dear Sir,
I ordered the latest model of XYZ brand Hammer Drill online from your company. Although the customer's reviews about the product on your company web site were superb, I am disappointed to say that the product I received was damaged.
It doesn't seem to me that the item had tampered during the transport but it is more likely to be that your warehouse has shipped me an already damaged product. The power cord of the drill has torn at the end which it is connecting to the plug. As you can clearly understand, such damages cannot happen while shipping.
I have already returned the parcel and I really appreciate if you could arrange to send me a new item as soon as possible. Furthermore, it would be great if you could advise your staff at the packing facility to be more responsible when shipping customer orders to avoid such incidents in the future.
Looking forward to a prompt reply.
Thank you.
Yours sincerely
Pat
Grammar and spelling errors:
Line 3, column 145, Rule ID: WEB_SITE[1]
Message: Did you mean 'website'?
Suggestion: website
...views about the product on your company web site were superb, I am disappointed to say t...
^^^^^^^^
Line 5, column 4, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
... product I received was damaged. It doesnt seem to me that the item had tampered d...
^^^^^^
Line 7, column 263, Rule ID: ALLOW_TO[1]
Message: Did you mean 'avoiding'? Or maybe you should add a pronoun? In active voice, 'order' + 'to' takes an object, usually a pronoun.
Suggestion: avoiding
...sponsible when shipping customer orders to avoid such incidents in the future. Lookin...
^^^^^^^^
Transition Words or Phrases used:
but, furthermore, if, look, really, so, while, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 0.0 3.85567010309 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 785.0 937.175257732 84% => OK
No of words: 166.0 206.0 81% => More content wanted.
Chars per words: 4.72891566265 4.54256449028 104% => OK
Fourth root words length: 3.58944267634 3.78020617076 95% => OK
Word Length SD: 2.48649276042 2.54303337028 98% => OK
Unique words: 114.0 127.690721649 89% => More unique words wanted.
Unique words percentage: 0.686746987952 0.622605031667 110% => OK
syllable_count: 239.4 290.88556701 82% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 56.505663433 44.8134815571 126% => OK
Chars per sentence: 87.2222222222 76.5299724578 114% => OK
Words per sentence: 18.4444444444 16.8248392259 110% => OK
Discourse Markers: 5.77777777778 4.34317383033 133% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.194680106194 0.216113520407 90% => OK
Sentence topic coherence: 0.0750787470522 0.0766984524023 98% => OK
Sentence topic coherence SD: 0.0700444061236 0.0603063233224 116% => OK
Paragraph topic coherence: 0.0843235856414 0.12726935374 66% => OK
Paragraph topic coherence SD: 0.0516424951595 0.0580467560999 89% => OK
Essay readability:
automated_readability_index: 10.1 8.37731958763 121% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 10.15 8.71597938144 116% => OK
dale_chall_readability_score: 8.62 7.59969072165 113% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.