You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company. In your letter:
introduce yourself
explain the situation
say what action you would like the company to take
Dear Sir / Madam,
My name is Mark Roberts and I am writing to you regarding a Nokia camera that I bought at your department store on Sunhill Road, Dewsbury, on the 5th September.
The camera seemed to work fine in the shop. However, upon returning home, it became clear that the shutter mechanism was not functioning properly. In addition to this, there was a small scratch on the lens.
I, therefore returned to the shop the following day, on the 6th September, and spoke to a company representative about the issue. I left the camera with the assistant and they assured me that they would look into the problem with a view to repairing the camera and get back to me a few days later.
However, it has now been one week and when I contacted the shop again they said that the camera has still not been fixed and they do not know how long it will be.
As I am sure you will understand, it is not acceptable to be waiting for such a long time for it to be repaired. I would therefore like to request that I be given a full refund should I not receive the repaired camera by the end of this week.
I look forward to hearing from you.
Yours faithfully
Mark Roberts
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Transition Words or Phrases used:
however, look, regarding, still, therefore, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 986.0 937.175257732 105% => OK
No of words: 220.0 206.0 107% => OK
Chars per words: 4.48181818182 4.54256449028 99% => OK
Fourth root words length: 3.85128510684 3.78020617076 102% => OK
Word Length SD: 2.42463858316 2.54303337028 95% => OK
Unique words: 132.0 127.690721649 103% => OK
Unique words percentage: 0.6 0.622605031667 96% => OK
syllable_count: 293.4 290.88556701 101% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 52.8481373355 44.8134815571 118% => OK
Chars per sentence: 89.6363636364 76.5299724578 117% => OK
Words per sentence: 20.0 16.8248392259 119% => OK
Discourse Markers: 5.0 4.34317383033 115% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.274136094651 0.216113520407 127% => OK
Sentence topic coherence: 0.0872909733541 0.0766984524023 114% => OK
Sentence topic coherence SD: 0.0450595546717 0.0603063233224 75% => OK
Paragraph topic coherence: 0.127115995265 0.12726935374 100% => OK
Paragraph topic coherence SD: 0.0283918545173 0.0580467560999 49% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.7 8.37731958763 116% => OK
flesch_reading_ease: 76.56 70.7449484536 108% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 8.7 8.71597938144 100% => OK
dale_chall_readability_score: 7.21 7.59969072165 95% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Maximum five paragraphs wanted.
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.