You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Dear Sir/ Madam
I am XXX, a frequent customer of your hotel . I am writing to make a complaint about the service of the room number 3044 on 23th, June.
I received my room at 9.pm. The weather was extremely hot. I asked the reception to give me a quiet room because I needed a good sleep after a long flight and was assured that the room is in excellent condition.
However, at 11 pm, the air condition kept making a strange noise. I had to use a ear plugs to sleep. But that is not all, at 2 am, it started leaking and the water dropped right on my face. I called the reception to ask for a room change but unfortunately, the rooms were full. The repair man came but he could not fix it and he gave me a fan instead. It was so hot to use the fan and it was noisy, too. I almost did not get any sleep that night. I was deeply disappointed and this is the worst hotel room I have ever stayed.
I would like to ask for 50% refund for that miserable night of stay and a free upgrade next time.
I look forward to your reply.
Yours sincerely, XXX
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2022-05-25 | mehjabin | 56 | view |
| 2022-01-05 | manu_kaur113 | 78 | view |
| 2021-12-22 | shain | 89 | view |
| 2021-11-14 | manu_kaur113 | 78 | view |
| 2021-10-24 | thao hoang | 73 | view |
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Grammar and spelling errors:
Line 3, column 44, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...m XXX, a frequent customer of your hotel . I am writing to make a complaint about ...
^^
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... the room number 3044 on 23th, June. I received my room at 9.pm. The weather w...
^
Line 7, column 80, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
...pt making a strange noise. I had to use a ear plugs to sleep. But that is not all...
^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...worst hotel room I have ever stayed. I would like to ask for 50% refund for th...
^
Line 9, column 54, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...to ask for 50% refund for that miserable night of stay and a free upgrade next ti...
^^
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...f stay and a free upgrade next time. I look forward to your reply. Yours si...
^
Transition Words or Phrases used:
but, however, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 852.0 937.175257732 91% => OK
No of words: 210.0 206.0 102% => OK
Chars per words: 4.05714285714 4.54256449028 89% => OK
Fourth root words length: 3.80675409584 3.78020617076 101% => OK
Word Length SD: 2.26741468105 2.54303337028 89% => OK
Unique words: 129.0 127.690721649 101% => OK
Unique words percentage: 0.614285714286 0.622605031667 99% => OK
syllable_count: 256.5 290.88556701 88% => OK
avg_syllables_per_word: 1.2 1.41237113402 85% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 5.0 0.824742268041 606% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 16.0 12.6804123711 126% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 33.6771783817 44.8134815571 75% => OK
Chars per sentence: 53.25 76.5299724578 70% => OK
Words per sentence: 13.125 16.8248392259 78% => OK
Discourse Markers: 1.375 4.34317383033 32% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.157541092271 0.216113520407 73% => OK
Sentence topic coherence: 0.0495954522283 0.0766984524023 65% => OK
Sentence topic coherence SD: 0.0516889281586 0.0603063233224 86% => OK
Paragraph topic coherence: 0.0815637769712 0.12726935374 64% => OK
Paragraph topic coherence SD: 0.0203744975923 0.0580467560999 35% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 4.3 8.37731958763 51% => Automated_readability_index is low.
flesch_reading_ease: 92.12 70.7449484536 130% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 3.6 7.45979381443 48% => Flesch kincaid grade is low.
coleman_liau_index: 5.38 8.71597938144 62% => OK
dale_chall_readability_score: 6.31 7.59969072165 83% => OK
difficult_words: 27.0 41.2886597938 65% => More difficult words wanted.
linsear_write_formula: 5.5 8.62886597938 64% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 6.0 8.15463917526 74% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.