You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
• give details of what went wrong
• explain what you had to do to overcome the problem at the time
• say what action you would like the manager to take
You should write at least 150 words.
Dear Sir / Madam
I am writing in connection with my recent stay at the Four Seasons in London, England. Unfortunately, due to a malfunctioning heater in my room, I spent three miserable nights at your hotel from April 26 to 29, 2019.
When I arrived in London, there was an unexpected snowstorm. I understand it does not usually snow inApril; however, when I got to my room, there was no heat. After complaining, a technician was sent up, who informed me they had to install a new heating unit. When I asked to be moved to another room, I was told the hotel was completely booked. Unfortunately, each night after work I returned to discover the problem had not been rectified. Eventually, I spent three horribly uncomfortable nights, wearing my coat to bed, wearing socks around the room and ending up with a bad cold from the unheated room. I had no time to complain as I had to catch a flight home right after my conference.
I am shocked by this terrible service. This is not what anyone expects for $400 a night! To compensate me for this tremendous inconvenience, I ask that you refund my money right away and offer me a free, more comfortable stay in one of your finer suites in the future. If not, I am prepared to take my complaint to a higher authority.
I look forward to hearing from you at the earliest.
Yours faithfully,
Mr John McFee
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-24 | vu hong ngoc | 70 | view |
| 2019-12-10 | dadhichdev | 56 | view |
| 2019-11-27 | amanda.mosby | 87 | view |
| 2019-11-16 | smiley | 67 | view |
| 2019-10-30 | olParya | 78 | view |
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- You should spend about 40 minutes on this task.People succeed because of their hard work; luck has nothing to do with success.Do you agree or disagree with this statement?Give reasons for your answer and include any relevant examples from your own knowled 73
Transition Words or Phrases used:
however, if, look, so, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 36.0 32.9175257732 109% => OK
Preposition: 36.0 26.3917525773 136% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1121.0 937.175257732 120% => OK
No of words: 245.0 206.0 119% => OK
Chars per words: 4.57551020408 4.54256449028 101% => OK
Fourth root words length: 3.95632099841 3.78020617076 105% => OK
Word Length SD: 2.86206865315 2.54303337028 113% => OK
Unique words: 155.0 127.690721649 121% => OK
Unique words percentage: 0.632653061224 0.622605031667 102% => OK
syllable_count: 337.5 290.88556701 116% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 5.0 1.83505154639 272% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 49.8148101083 44.8134815571 111% => OK
Chars per sentence: 80.0714285714 76.5299724578 105% => OK
Words per sentence: 17.5 16.8248392259 104% => OK
Discourse Markers: 2.0 4.34317383033 46% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 8.0 1.49484536082 535% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.150862121208 0.216113520407 70% => OK
Sentence topic coherence: 0.0483488400692 0.0766984524023 63% => OK
Sentence topic coherence SD: 0.046797674201 0.0603063233224 78% => OK
Paragraph topic coherence: 0.0759391083332 0.12726935374 60% => OK
Paragraph topic coherence SD: 0.031075287481 0.0580467560999 54% => OK
Essay readability:
automated_readability_index: 8.9 8.37731958763 106% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 8.99 8.71597938144 103% => OK
dale_chall_readability_score: 7.83 7.59969072165 103% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.