You rented a car from a car rental company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter introduce yourself explain the situation say what action you would like the company to take Write at least 150 words.
Dear Sir,
I am writing this letter to show my dissatisfaction regarding the customer service provided by you.
Half a month ago, I rented a car named Honda Image from your company, and my customer number is CS123. I rented this ride to spend my summer holidays with my family, and while going shopping suddenly heard an uncommon noise from the engine of the wagon and found that the wire of air-conditioning was completely burnt which put me and my family into great trouble as we had to suffer a lot on that hot day. You can imagine how it is difficult to survive without air-conditioning in summers.
I approached your office by a call, a week ago and did not get any response from your side. Kindly take the action to correct the damage, otherwise replace the van with another one. If it is not possible, refund my money.
Looking forward to hearing a positive and prompt response from your side.
Yours sincerely,
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Transition Words or Phrases used:
if, look, regarding, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 772.0 937.175257732 82% => OK
No of words: 164.0 206.0 80% => More content wanted.
Chars per words: 4.70731707317 4.54256449028 104% => OK
Fourth root words length: 3.57858190836 3.78020617076 95% => OK
Word Length SD: 2.69837569843 2.54303337028 106% => OK
Unique words: 115.0 127.690721649 90% => More unique words wanted.
Unique words percentage: 0.701219512195 0.622605031667 113% => OK
syllable_count: 243.0 290.88556701 84% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 76.98981815 44.8134815571 172% => OK
Chars per sentence: 96.5 76.5299724578 126% => OK
Words per sentence: 20.5 16.8248392259 122% => OK
Discourse Markers: 3.25 4.34317383033 75% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.174689563698 0.216113520407 81% => OK
Sentence topic coherence: 0.0694741375363 0.0766984524023 91% => OK
Sentence topic coherence SD: 0.0439040329597 0.0603063233224 73% => OK
Paragraph topic coherence: 0.0968218045211 0.12726935374 76% => OK
Paragraph topic coherence SD: 0.0266356020138 0.0580467560999 46% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 11.0 8.37731958763 131% => OK
flesch_reading_ease: 59.64 70.7449484536 84% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 10.04 8.71597938144 115% => OK
dale_chall_readability_score: 7.61 7.59969072165 100% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.