You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
• why you went to the shop/office
• how the employees behaved to offend you
• what you expect the company to do
Hello sir. Or Madam,
I am writing with regards to the one of your products that I bought last week at the central branch of your company in New West Street. I regret to say that it does not work as it supposed to be and I am not satisfied with your after sale service.
It is a vacuum cleaner (Model: XR958T) which my mother has sell last year. Since she was really satisfied with the performance of it, I decided to buy for myself, but unfortunately, the new one has disappointed me totally. When I turn it on, it makes a huge voice and suddenly went off. I tried to read the instruction to find the reason, but I did not find any error.
I called to your after service office and explained the situation but they said they will send an operator to repair it. Unfortunately nobody has come since last week, however, I recall two more times.
As I got rid of my old cleaner, I need it as soon as possible. Please provide me some information about your guarantee details or send your operator.
I look forward to hearing from you.
Yours sincerely
Yalda Asgari.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-08-18 | yaldaasgari | 89 | view |
| 2019-08-18 | yaldaasgari | 73 | view |
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Grammar and spelling errors:
Line 5, column 58, Rule ID: HAVE_PART_AGREEMENT[1]
Message: Use past participle here: 'sold'.
Suggestion: sold
...eaner Model: XR958T which my mother has sell last year. Since she was really satisfi...
^^^^
Line 12, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...to hearing from you. Yours sincerely Yalda Asgari.
^^^
Transition Words or Phrases used:
but, however, look, really, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 881.0 937.175257732 94% => OK
No of words: 199.0 206.0 97% => OK
Chars per words: 4.42713567839 4.54256449028 97% => OK
Fourth root words length: 3.75589349951 3.78020617076 99% => OK
Word Length SD: 2.49170234807 2.54303337028 98% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.658291457286 0.622605031667 106% => OK
syllable_count: 273.6 290.88556701 94% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 40.866791831 44.8134815571 91% => OK
Chars per sentence: 73.4166666667 76.5299724578 96% => OK
Words per sentence: 16.5833333333 16.8248392259 99% => OK
Discourse Markers: 2.5 4.34317383033 58% => More transition words/phrases wanted.
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0919443331411 0.216113520407 43% => OK
Sentence topic coherence: 0.0320654389344 0.0766984524023 42% => OK
Sentence topic coherence SD: 0.066633448765 0.0603063233224 110% => OK
Paragraph topic coherence: 0.0611662957471 0.12726935374 48% => OK
Paragraph topic coherence SD: 0.0878719967711 0.0580467560999 151% => OK
Essay readability:
automated_readability_index: 7.7 8.37731958763 92% => Automated_readability_index is low.
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 8.12 8.71597938144 93% => OK
dale_chall_readability_score: 7.6 7.59969072165 100% => OK
difficult_words: 40.0 41.2886597938 97% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Maximum five paragraphs wanted.
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.