You bought a piece of equipment for your kitchen
Dear Sir or Madam,
My name is Anfal Issam, and I am one of your regular customers. I am writing this letter to express my dissatisfaction with the equipment that I have bought recently.
First of all, the gadget is an electrical blender, unfortunately, its knife broke down as soon as I plugged it to the power. Although I had requested a trial operation when I was at your branch, your presentative assured me that there is no need to do so.
Furthermore, and to make matter worse, your employee did not pay attention to my issue properly when I tried to elaborate it to him. Instead of that, he advised me to ignore the problem and prepare it by myself, as I did not keep any receipt.
Finally, I would be grateful if you mitigate this issue for me, and I feel that I am entitled to a partial refund because of the reasons I have presented above. Also, you should improve your customers’ services.
I look forward to hearing from you, and your anticipated support is highly appreciated.
Best regards,
Anfal Isam
Transition Words or Phrases used:
also, finally, first, furthermore, if, look, so, i feel, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 41.0 32.9175257732 125% => Less pronouns wanted
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 844.0 937.175257732 90% => OK
No of words: 184.0 206.0 89% => More content wanted.
Chars per words: 4.58695652174 4.54256449028 101% => OK
Fourth root words length: 3.68302321012 3.78020617076 97% => OK
Word Length SD: 2.82073071014 2.54303337028 111% => OK
Unique words: 124.0 127.690721649 97% => OK
Unique words percentage: 0.673913043478 0.622605031667 108% => OK
syllable_count: 270.0 290.88556701 93% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 4.0 0.463917525773 862% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 38.1711933269 44.8134815571 85% => OK
Chars per sentence: 84.4 76.5299724578 110% => OK
Words per sentence: 18.4 16.8248392259 109% => OK
Discourse Markers: 6.9 4.34317383033 159% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.218688823073 0.216113520407 101% => OK
Sentence topic coherence: 0.072747392717 0.0766984524023 95% => OK
Sentence topic coherence SD: 0.0578872622844 0.0603063233224 96% => OK
Paragraph topic coherence: 0.109170938936 0.12726935374 86% => OK
Paragraph topic coherence SD: 0.0486731856879 0.0580467560999 84% => OK
Essay readability:
automated_readability_index: 9.4 8.37731958763 112% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.34 8.71597938144 107% => OK
dale_chall_readability_score: 8.48 7.59969072165 112% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.