You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
• describe the problem with the equipment
• explain what happened when you phoned the shop
• say what you would like the manager to do
Dear Sir,
I am writing to complain about the recent purchase of a toaster machine from your shop as it does not work. let me explain to you in detail.
To elucidate I bought a Corona toaster from your electrical shop last Wednesday however when I used it at home it did not work. On a detailed analysis of the problem with one of your online customer representatives, I found that the fuse was broken and needed replacement. Although your online representative assured me over the call that they will schedule a technician visit for the replacement of fuse on Friday however it has been a week and no one has visited. Furthermore, I tried to follow up with your team for an update but let me tell you it has been only false promises and no action.
Lastly, I would request you to take appropriate action against your staff who has failed in the delivery of repair services. Additionally, after a harrowing experience, I can only accept a one to one replacement of the toaster machine as it is still covered under warranty.
I look forward to your response and immediate resolution of my problem.
Yours sincerely
Said
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-05 | truongchauthy | 56 | view |
| 2019-10-13 | helia | 73 | view |
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Grammar and spelling errors:
Line 2, column 109, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Let
...ine from your shop as it does not work. let me explain to you in detail. To eluc...
^^^
Transition Words or Phrases used:
but, furthermore, however, lastly, look, so, still
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 931.0 937.175257732 99% => OK
No of words: 199.0 206.0 97% => OK
Chars per words: 4.6783919598 4.54256449028 103% => OK
Fourth root words length: 3.75589349951 3.78020617076 99% => OK
Word Length SD: 2.83538232777 2.54303337028 111% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.618090452261 0.622605031667 99% => OK
syllable_count: 304.2 290.88556701 105% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 50.7507635411 44.8134815571 113% => OK
Chars per sentence: 93.1 76.5299724578 122% => OK
Words per sentence: 19.9 16.8248392259 118% => OK
Discourse Markers: 5.0 4.34317383033 115% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.291283312539 0.216113520407 135% => OK
Sentence topic coherence: 0.111575854838 0.0766984524023 145% => OK
Sentence topic coherence SD: 0.0507653539681 0.0603063233224 84% => OK
Paragraph topic coherence: 0.157307617758 0.12726935374 124% => OK
Paragraph topic coherence SD: 0.0723562627713 0.0580467560999 125% => OK
Essay readability:
automated_readability_index: 10.6 8.37731958763 127% => OK
flesch_reading_ease: 60.65 70.7449484536 86% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 9.86 8.71597938144 113% => OK
dale_chall_readability_score: 7.99 7.59969072165 105% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 11.5 8.62886597938 133% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.