You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
- explain what happened when you called the shop
-say what you would like the manager to do
Dear Sir or Madam,
I am writing this letter to express my dissatisfaction with not only the faulty electric kettle that I purchased for my kitchen on the 15th of January but also the poor customer service which was rendered to me after I had phoned the store on Hillsborough road to complain.
Although the electric kettle switched on, it could not heat up water to 30 degrees Celsius. Instead, it warmed it and remained at a temperature of just 5 degrees Celsius, which is ineffective. Asides this, I also noticed that the cable wire is broken at the tip, close to the plug, which may result in electrocution.
As soon as I noticed this worrisome fault, I hastily called the customer service at the shop, bitterly explained the situation and emphatically mentioned the importance of their swift response. But to my surprise, nothing has been done till this moment in which I am writing. Yet, I have been receiving only complementary emails from them.
As a solution to this, I would like to demand for either a replacement of the kettle or a refund of my money. Unless you want the police to be involved in the matter, I will suggest that this request should be granted as soon as possible.
Thank you for your expected response
Yours faithfully,
Mr Adrian Johnson
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-05 | truongchauthy | 56 | view |
| 2019-10-13 | helia | 73 | view |
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Grammar and spelling errors:
Line 14, column 37, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... Thank you for your expected response Yours faithfully, Mr Adrian Johnson
^^^^^^^
Line 17, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...xpected response Yours faithfully, Mr Adrian Johnson
^^^
Transition Words or Phrases used:
also, but, if, may, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 1073.0 937.175257732 114% => OK
No of words: 223.0 206.0 108% => OK
Chars per words: 4.81165919283 4.54256449028 106% => OK
Fourth root words length: 3.86434787811 3.78020617076 102% => OK
Word Length SD: 2.77569419646 2.54303337028 109% => OK
Unique words: 141.0 127.690721649 110% => OK
Unique words percentage: 0.632286995516 0.622605031667 102% => OK
syllable_count: 324.0 290.88556701 111% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 66.106278068 44.8134815571 148% => OK
Chars per sentence: 107.3 76.5299724578 140% => OK
Words per sentence: 22.3 16.8248392259 133% => OK
Discourse Markers: 2.2 4.34317383033 51% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.130583737792 0.216113520407 60% => OK
Sentence topic coherence: 0.0442106721588 0.0766984524023 58% => OK
Sentence topic coherence SD: 0.0618405240076 0.0603063233224 103% => OK
Paragraph topic coherence: 0.0849038570133 0.12726935374 67% => OK
Paragraph topic coherence SD: 0.0767250382379 0.0580467560999 132% => OK
Essay readability:
automated_readability_index: 12.4 8.37731958763 148% => OK
flesch_reading_ease: 57.61 70.7449484536 81% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 10.7 7.45979381443 143% => OK
coleman_liau_index: 10.91 8.71597938144 125% => OK
dale_chall_readability_score: 8.69 7.59969072165 114% => OK
difficult_words: 56.0 41.2886597938 136% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.